Hollywood Casino Review
Hollywood Casino (hollywoodcasino.com) is an online casino, run by Penn Sports Interactive, LLC, licensed by the New Jersey Division of Gaming Enforcement. Its lobby carries games from 18 studios and the site is published in 1 languages.
Hollywood Casino at a glance
Hollywood Casino
Fiat only · licensed by New Jersey Division of Gaming Enforcement · hollywoodcasino.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- New Jersey Division of Gaming Enforcement
- Operator
- Penn Sports Interactive, LLC
- Game studios
- 18
- Site languages
- 1
Games on offer
Licences
- New Jersey Division of Gaming Enforcement
- AGCO / iGaming Ontario
- West Virginia Lottery Commission
- Michigan Gaming Control Board
- Alberta Gaming, Liquor and Cannabis (AGLC)
- Pennsylvania Gaming Control Board
Countries Hollywood Casino does not accept
As listed in Hollywood Casino's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: Persons located in a jurisdiction where interactive gaming is not legal are not permitted to engage in interactive gaming.; Permitted Jurisdictions — the six jurisdictions in the Market Entity Access table (four US states and two Canadian provinces); wagers only while physically located in one of them.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Fiat withdrawals: maximum $50,000 to a debit card, $999,999 ACH/e-Check, $100,000 cash at casino, $25,000 Interac; no limit on PayPal, Skrill or Venmo per transaction
- Maximum win
- per the sports Betting Rules or the wager receipt (24-hour payout cap); no casino figure stated
- Withdrawal fees
- No withdrawal fee
- Identity checks
- Verification required at USD 0 — age and identity verified at account creation; government ID may be requested at withdrawal
- Independent dispute resolution
- Unresolved complaints can go to American Arbitration Association (AAA), an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- dormancy period set per state in the Jurisdiction Terms (not published on the pages read); no fee, but unclaimed balances in dormant accounts may be forfeited
- VPN use
- A VPN is not banned outright, but using one to reach the site from a restricted country breaches the terms
Deposits and withdrawals
- Withdrawal time
- Bank transfer: Trustly instant with Real Time Payments banks, otherwise 2-3 business days; ACH/e-Check 2-3 business days; wire typically within 24 hours; check 14-21 business days; PayPal, Skrill, Venmo and debit card instant — the Terms allow up to five calendar days of processing
Payment methods
Currencies (1): USD
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, wager limits, session limits, cool-off period, self-exclusion
- Player funds
- player funds held in a separate account in the name of PSI or the licensed operator for each jurisdiction; no interest
- Responsible gaming
- 1-800-GAMBLER (NJ, PA, WV), Michigan gambling disorder helpline 800-270-7117, ConnexOntario 1-866-531-2600, GameSense (Alberta) 1-833-447-7523
- Support
- 24/7/365 customer support team; email support@hollywoodcasino.com
- VIP programme
- PENN Play Rewards — the loyalty program of Hollywood Casino
Languages
Site: English
Last checked on .
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Games Hollywood Casino's own lobby is promoting, that you can try here without an account.
Hollywood Casino: questions and answers
Hollywood Casino states licences from New Jersey Division of Gaming Enforcement, AGCO / iGaming Ontario, West Virginia Lottery Commission, Michigan Gaming Control Board, Alberta Gaming, Liquor and Cannabis (AGLC) and Pennsylvania Gaming Control Board. The site is run by Penn Sports Interactive, LLC, registered in US-PA.
Hollywood Casino's terms name no country; they exclude: “Persons located in a jurisdiction where interactive gaming is not legal are not permitted to engage in interactive gaming.”; “Permitted Jurisdictions — the six jurisdictions in the Market Entity Access table (four US states and two Canadian provinces); wagers only while physically located in one of them”. Hollywood Casino's terms do not ban VPNs as such, but using one to play from an excluded country is a breach.
Yes, from a threshold: Hollywood Casino requires verification at USD 0 — age and identity verified at account creation; government ID may be requested at withdrawal.
No. Hollywood Casino's terms set no wagering requirement on a plain deposit. The terms read: “Earnings and/or winnings are eligible for withdrawal.”
Processing time at Hollywood Casino: bank transfer — Trustly instant with Real Time Payments banks, otherwise 2-3 business days; ACH/e-Check 2-3 business days; wire typically within 24 hours; check 14-21 business days; PayPal, Skrill, Venmo and debit card instant — the Terms allow up to five calendar days of processing. Fiat withdrawals run from no stated minimum to $50,000 to a debit card, $999,999 ACH/e-Check, $100,000 cash at casino, $25,000 Interac; no limit on PayPal, Skrill or Venmo per transaction.
Hollywood Casino states that it charges no withdrawal fee. Deposits are free of charge on Hollywood Casino's side. The terms read: “Hollywood Casino does not charge any fees for deposits or withdrawals.”
Hollywood Casino names USD among its currencies. Its payment methods include Mastercard, Apple Pay, Interac e-Transfer, Check, Venmo, Visa, PayPal, Skrill and 3 more. Withdrawals are stated for Mastercard, Interac e-Transfer, Check, Venmo, Visa, PayPal and 3 more. Card and bank payments are handled by VIP Preferred and Trustly and arrive as crypto — Hollywood Casino does not take the card itself.
Hollywood Casino offers an iOS app in the App Store and an Android app in Google Play.
Hollywood Casino lists deposit limits, wager limits, session limits, a cool-off period and self-exclusion.
Hollywood Casino offers email at support@hollywoodcasino.com.
Unresolved complaints can be taken to American Arbitration Association (AAA), the independent body Hollywood Casino's terms name. 104 of the 240 casinos we index name such a body. The terms read: “shall be finally settled by binding arbitration administered by the American Arbitration Association (“ AAA ”), 120 Broadway, Floor 21, New York, NY 10271.”