Cocobet Review
Cocobet (cocobet.one) is an online casino, run by NewEra Information Technology N.V., holding Curaçao Gaming Authority (CGA) licence OGL/2024/135/0139. Its lobby carries games from 24 studios, its terms exclude players in 13 countries and regions and the site is published in 1 languages.
Cocobet at a glance
Cocobet
Crypto and fiat · licensed by Curaçao Gaming Authority (CGA) · cocobet.com
Desktop
Mobile
- Type
- Crypto and fiat
- Licence
- Curaçao Gaming Authority (CGA) · OGL/2024/135/0139
- Operator
- NewEra Information Technology N.V. (reg. 163214)
- Game studios
- 24
- Site languages
- 1
Games on offer
Licence
- Curaçao Gaming Authority (CGA)OGL/2024/135/0139
Other Cocobet sites
The same brand runs separate sites for some markets. Each has its own licence and terms.
- cocobet.one
Countries Cocobet does not accept
As listed in Cocobet's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: FATF blacklisted countries; the U.S.A dependencies; The Company accepts players only from those countries and geographic regions where online gambling is allowed by law.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 1x before a withdrawal
- Withdrawal fees
- 20% of the withdrawal if the deposit was not wagered once
- Identity checks
- Risk-based — may be required before, during or after play
- Disputes
- The terms make the casino management's decision on a dispute final
- Independent dispute resolution
- No independent dispute-resolution body is named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged €10 (or the balance, if less) a month until it is used again or the balance reaches zero
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Payment processing
- Eris Mundi Limited (Cyprus, HE 462973) acts as payment agent of the licence holder
Payment methods
Currencies (15): EUR, USD, MAD, PLN, PHP, AUD, CAD, INR, THB, VES, ARS, TRY, BRL, GBP, JPY
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Cool-off period, self-exclusion, self-assessment test, referral to blocking software
- Player funds
- not a financial institution: balances bear no interest and no currency exchange is offered
- Responsible gaming
- Gambling Anonymous, GamCare, Gambling Therapy
- Support
- support@cocobet.com, 24/7 live chat
- VIP programme
- 6 levels Unranked → Diamond by wagered amount: rakeback 4–20%, weekly and monthly cashback, level-up bonus, VIP manager and tournaments; status is not lost
Languages
Site: English
The product
- Provider availability
- NetEnt territory lists in terms 4.1–4.3; Universal Monsters titles limited to listed countries (4.4)
Last checked on .
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Games Cocobet's own lobby is promoting, that you can try here without an account.
Cocobet: questions and answers
Cocobet states a licence from Curaçao Gaming Authority (CGA), licence OGL/2024/135/0139, confirmed on the regulator's register. The site is run by NewEra Information Technology N.V., registered in Curaçao under number 163214.
The terms exclude 13 countries and regions, among them United States and Netherlands. Beyond the named countries, the terms also exclude: “FATF blacklisted countries”; “the U.S.A dependencies”; “The Company accepts players only from those countries and geographic regions where online gambling is allowed by law”.
Cocobet's terms make verification risk-based — it can be required before, during or after play rather than at sign-up. The terms read: “Cocobet applies a risk-based approach when assessing customer relationships, transactions, and operational exposure related to AML/CTF risks.”
Yes. Cocobet's terms require each deposit to be wagered 1x before it can be withdrawn. The terms read: “All deposits must be wagered completely until withdrawals are allowed from Your Account.”
Cocobet's terms state no maximum win.
Withdrawal fees at Cocobet: 20% of the withdrawal if the deposit was not wagered once. The terms read: “The company reserves the right to deduct 20% from the amount of the requested withdrawal in case the deposited money was not wagered 1x times before requesting the withdrawal.”
Cocobet lists 15 currencies, including EUR, USD, MAD, PLN, PHP, AUD, CAD, INR, THB, VES and 5 more.
Cocobet lists a cool-off period, self-exclusion, a self-assessment test and referrals to blocking software.
Cocobet offers live chat (24/7), email at support@cocobet.com and its channels on Telegram, Discord, X and Instagram.
Cocobet's terms name no independent dispute-resolution body. 91 of the 208 casinos we index do name one. The terms also make the decision of Cocobet's management on a dispute final. The terms read: “You acknowledge that the Company shall be the final decision-maker of whether You have violated these Terms and Conditions in a manner that results in Your suspension or permanent barring from participation in the Website.”