Shuffle Review
Shuffle (shuffle.com) is a crypto casino founded in 2023, run by Natural Nine B.V., holding Curaçao Gaming Authority (CGA) licence OGL/2024/1337/0628. Its lobby carries games from 50 studios and the site is published in 17 languages.
Shuffle at a glance
Shuffle
Crypto and fiat · licensed by Curaçao Gaming Authority (CGA) · shuffle.com
Desktop
Mobile
- Type
- Crypto and fiat
- Licence
- Curaçao Gaming Authority (CGA) · OGL/2024/1337/0628
- Operator
- Natural Nine B.V. (reg. 160998)
- Founded
- 2023
- Game studios
- 50
- Site languages
- 17
- Own token
- SHFL
Games on offer
Licence
- Curaçao Gaming Authority (CGA)OGL/2024/1337/0628
Countries Shuffle does not accept
As listed in Shuffle's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: any other location from which use of the Services is not permitted under applicable laws; any location which is embargoed by the United States of America, the European Union or the United Kingdom.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- No maximum withdrawal stated in the terms
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 1x before a withdrawal (not for a crypto withdrawal to the same address and network as the deposit)
- Withdrawal fees
- Any withdrawal fee is shown before you confirm the withdrawal
- Identity checks
- Verification required at a threshold the casino sets (set from time to time; in any event before the first withdrawal)
- Independent dispute resolution
- No independent dispute-resolution body is named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 27 months can be blocked; support can unblock it
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Crypto: 90% under one minute (stated)
- Card and fiat deposits
- MoonPay, Swapped
- Payment processing
- SHFL Convert is operated by the SHFL Foundation outside the Curaçao licence
Payment methods
Currencies (22): USDC, BTC, ETH, LTC, TRX, SHFL, CASH, BNB, POL, DOGE, XRP, SOL, GRAM, AVAX, SHIB, BONK, TRUMP, CAD, DAI, PUMP, WIF, USDT
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Wager limits, loss limits, self-exclusion, 24-hour wait before a raised limit applies, referral to blocking software
- Responsible gaming
- BeGambleAware, Gordon Moody, Responsible Gambling Council, Gamtalk
- Support
- support@shuffle.com, 24/7 live chat
- VIP programme
- 8 ranks Bronze → Diamond (VIP page): instant rakeback, weekly/monthly bonus, level-up and rank-up bonuses, VIP host, events
Languages
Site: German, English, Spanish, French, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Serbian, Turkish, Vietnamese, Chinese
Support: Arabic, German, English, Spanish, French, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Serbian, Swedish, Turkish, Vietnamese, Chinese
The product
- Founder
- Noah Dummett
Last checked on .
Visit ShuffleShuffle: questions and answers
Shuffle states a licence from Curaçao Gaming Authority (CGA), licence OGL/2024/1337/0628, confirmed on the regulator's register. The site is run by Natural Nine B.V., registered in Curaçao under number 160998, and has been operating since 2023.
The terms exclude 14 countries and regions, among them United States, United Kingdom, Australia, Germany, France, Netherlands, Spain and Sweden. Beyond the named countries, the terms also exclude: “any other location from which use of the Services is not permitted under applicable laws”; “any location which is embargoed by the United States of America, the European Union or the United Kingdom”. Using a VPN to get around the list is a breach of Shuffle's terms.
Yes, at a threshold Shuffle sets itself rather than a published figure. The terms read: “on your reaching a threshold we set from time to time and in any event before your first withdrawal.”
Yes. Shuffle's terms require each deposit to be wagered 1x before it can be withdrawn (not for a crypto withdrawal to the same address and network as the deposit). The terms read: “10.2. You must wager 100% of the value of a deposit before you may withdraw funds attributable to that deposit.”
Processing time at Shuffle: crypto — 90% under one minute. Its terms set no maximum withdrawal. 61 of the 231 casinos we index set no withdrawal ceiling in their terms.
Shuffle's terms allow a withdrawal fee, shown before the withdrawal is confirmed. Deposits are free of charge on Shuffle's side. The terms read: “10.7. We may charge a fee on a withdrawal. Any such fee will be shown to you before you confirm the withdrawal.”
Shuffle lists 22 currencies, including USDC, BTC, ETH, LTC, TRX, SHFL, CASH, BNB, POL, DOGE and 12 more. Its payment methods include Credit Cards, Debit Cards, Revolute and Interac e-Transfer. Withdrawals are stated for Interac e-Transfer. Card and bank payments are handled by MoonPay and Swapped and arrive as crypto — Shuffle does not take the card itself.
Shuffle offers a web app that installs to the home screen.
Shuffle lists wager limits, loss limits, self-exclusion, a 24-hour wait before a raised limit applies and referrals to blocking software.
Shuffle offers live chat (24/7), email at support@shuffle.com and its channels on X, Instagram, Facebook, Telegram, LinkedIn and its own forum. Support is offered in 19 languages: Arabic, German, English, Spanish, French, Hungarian, Indonesian, Italian and 11 more.
Shuffle's terms name no independent dispute-resolution body. 98 of the 231 casinos we index do name one. What the terms offer instead: “If we are unable to resolve your complaint, or if you are not satisfied with our response, you may refer the matter to the Curaçao Gaming Authority.”