FortuneJack Review

FortuneJack (fortunejack.com) is an online casino, run by PlayWave SRL, holding Anjouan Offshore Finance Authority licence ALSI-202411021-FI1. Its lobby carries games from 65 studios and the site is published in 12 languages.

FortuneJack at a glance

FortuneJack logo

FortuneJack

Crypto and fiat · licensed by Anjouan Offshore Finance Authority · fortunejack.com

Visit FortuneJack18+ · The casino's terms apply · Play responsibly
fortunejack.com
FortuneJack home page on desktop

Desktop

FortuneJack's site as we saw it. The design is FortuneJack's.
Type
Crypto and fiat
Licence
Anjouan Offshore Finance Authority · ALSI-202411021-FI1
Operator
PlayWave SRL (reg. 3-102-914970)
Founded
2014
Game studios
65
Site languages
12
Provably fair gamesSportsbook

Games on offer

SlotsLive casinoRouletteBlackjackBaccaratGame showsCrash gamesSports betting

Licence

Countries FortuneJack does not accept

As listed in FortuneJack's terms. A country missing from this list is not a confirmation that the casino is legal or available there.

AustriaAustraliaGermanySpainFranceUnited KingdomComorosNetherlandsUnited States

Also excluded: any other jurisdictions deemed prohibited by Anjouan Gaming Board and Offshore Financial Authority; all FATF Blacklisted countries.

What the terms say

The clauses that decide what happens to a deposit, a win and a dispute.

Maximum withdrawal
Fiat withdrawals: minimum EUR 20, maximum EUR 2,000 per transaction; large withdrawals may be paid in instalments
Maximum win
EUR 300,000 per bet or spin, jackpots excluded
Deposit wagering
Each deposit must be wagered 2x before a withdrawal (slots, casino and live games; sportsbook: one bet of at least 50% of the deposit)
Withdrawal fees
Any withdrawal fee is shown before you confirm the withdrawal
Identity checks
Verification required at USD 10,000 in one crypto withdrawal, or USD 100,000 withdrawn in a calendar month
Disputes
The terms make the casino management's decision on a dispute final
Independent dispute resolution
No independent dispute-resolution body is named in the terms
Forfeited funds
The terms allow deposits and winnings to be forfeited where the casino finds abuse
Inactive accounts
An account inactive for 12 months can be charged 5% of the balance a month until it is used again or the balance reaches zero
Minimum age
18+, or the local age of majority if higher

Deposits and withdrawals

Withdrawal time
Crypto: 3 min average (stated)

Payment methods

Currencies (4): ETH, BTC, TRX, EUR

CurrencyMinimum withdrawalWithdrawal fee
EUR€20

The casino's cashier shows the current figures.

Game studios in the lobby

Studios with a page here link to their free demo games.

Player protection and support

Responsible gambling tools
Self-exclusion, cool-off period
VIP programme
Jack's Loyalty Club: 20 levels from Bronze to Legend on lifetime Jack Points (never expire); monthly cashback, weekly reload, daily rakeback

Languages

Site: German, English, Spanish, French, Hindi, Armenian, Japanese, Korean, Norwegian, Portuguese, Russian, Turkish

The product

Provider availability
listed per provider in terms 16.2

Last checked on .

Visit FortuneJack

FortuneJack: questions and answers

FortuneJack states a licence from Anjouan Offshore Finance Authority, licence ALSI-202411021-FI1. The site is run by PlayWave SRL, registered in Costa Rica under number 3-102-914970, and has been operating since 2014.

The terms exclude 9 countries and regions, among them United States, United Kingdom, Australia, Germany, France, Netherlands, Spain and Austria. Beyond the named countries, the terms also exclude: “any other jurisdictions deemed prohibited by Anjouan Gaming Board and Offshore Financial Authority”; “all FATF Blacklisted countries”.

Yes, from a threshold: FortuneJack requires verification at USD 10,000 in one crypto withdrawal, or USD 100,000 withdrawn in a calendar month. The terms read: “that is more than USD 10,000.00 or its equivalent in respective cryptocurrency if withdrawn as a one-time transaction or more than USD 100,000.00 or its equivalent in respective cryptocurrency – if withdrawn in total during a calendar month.”

Yes. FortuneJack's terms require each deposit to be wagered 2x before it can be withdrawn (slots, casino and live games; sportsbook: one bet of at least 50% of the deposit). The terms read: “On Slots, Casino Games, and Live Games, your deposit amount must be wagered up to two (2) times.”

Processing time at FortuneJack: crypto — 3 min average. Fiat withdrawals run from EUR 20 to EUR 2,000 per transaction. Larger sums may be paid in instalments. A single bet or spin can win at most EUR 300,000, jackpots excluded.

FortuneJack's terms allow a withdrawal fee, shown before the withdrawal is confirmed. Deposits are free of charge on FortuneJack's side. The terms read: “9.8 You may be charged some fees/commissions on withdrawals. Such charges will be displayed to you when performing a withdrawal.”

FortuneJack lists 4 currencies, including ETH, BTC, TRX and EUR. Its payment methods include Visa, Neteller, Mastercard, Paysafecard, Skrill, Open Banking, Google Pay and Apple Pay.

FortuneJack lists self-exclusion and a cool-off period.

FortuneJack offers live chat and email at support@fortunejack.com and support@playwave.club.

FortuneJack's terms name no independent dispute-resolution body. 98 of the 231 casinos we index do name one. The terms also make the decision of FortuneJack's management on a dispute final. The terms read: “The Support Manager will re-review Your claim or dispute and provide You with the Company’s final and binding decision within 14 (fourteen) business days.”