LuckyWins Review
LuckyWins (luckywins.com) is an online casino, run by Novatrix SRL, holding Tobique Gaming Commission licence 0000002. Its lobby carries games from 44 studios, its terms exclude players in 41 countries and regions and the site is published in 7 languages.
LuckyWins at a glance
LuckyWins
Crypto and fiat · licensed by Tobique Gaming Commission · luckywins.com
Desktop
Mobile
- Type
- Crypto and fiat
- Licence
- Tobique Gaming Commission · 0000002
- Operator
- Novatrix SRL (reg. 3-102-893958)
- Game studios
- 44
- Site languages
- 7
Games on offer
Licences
- Tobique Gaming Commission0000002
- Anjouan Offshore Finance AuthorityALSI-202508056-FI2
Countries LuckyWins does not accept
As listed in LuckyWins's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum 7,500 EUR per 7 days, 15,000 EUR per 30 days
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 3x before a withdrawal (otherwise deposit and withdrawal processing fees may be charged)
- Withdrawal fees
- The terms let the casino charge a withdrawal fee at its discretion
- Identity checks
- On request — the casino may ask for ID at any time, including before a withdrawal
- Disputes
- The terms make the casino management's decision on a dispute final
- Independent dispute resolution
- No independent dispute-resolution body is named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 6 months can be charged minimum €25 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Crypto deposit limits
- No minimum or maximum on crypto deposits
- Withdrawal time
- Crypto: within minutes (stated)
Payment methods
Currencies (21): ADA, ZAR, TRY, PLN, AUD, ETH, USDT, DOGE, RUB, TRX, BNB, NZD, BTC, EUR, USD, CAD, NOK, CHF, LTC, XRP, BCH
| Currency | Minimum withdrawal | Withdrawal fee |
|---|---|---|
| EUR | 20 EUR |
The casino's cashier shows the current figures.
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, wager limits, cool-off period, self-exclusion, referral to blocking software
- Responsible gaming
- Gamblers Anonymous, GamCare, Gambling Therapy
- Support
- support@luckywins.com, 24/7 live chat
- VIP programme
- 10-level loyalty program (Topaz → Blue Diamond) on status comp points with level-up free spins or cash up to $15,000 and weekly cashback up to 25%; an invitation-based VIP club with personal account managers, faster withdrawals and VIP status match
Languages
Site: Arabic, German, English, Finnish, French, Italian, Norwegian
Other casinos run by Novatrix SRL
Last checked on .
Visit LuckyWinsPromoted at LuckyWins — play the free demo
Games LuckyWins's own lobby is promoting, that you can try here without an account.
LuckyWins: questions and answers
LuckyWins states licences from Tobique Gaming Commission, licence 0000002 and Anjouan Offshore Finance Authority, licence ALSI-202508056-FI2, confirmed on the regulator's register. The site is run by Novatrix SRL, registered in Costa Rica under number 3-102-893958.
The terms exclude 41 countries and regions, among them United States, United Kingdom, Australia, Germany, France, Netherlands, Spain and Brazil. On VPNs, LuckyWins' terms read: “The player confirms that they are not using VPN (Virtual Private Network).”
Not up front: LuckyWins' terms let it ask for ID documents at any time, which in practice includes before a withdrawal. The terms read: “The Casino may require identity verification before processing any payouts and may hold refunds or withdrawals until verification is complete.”
Yes. LuckyWins' terms require each deposit to be wagered 3x before it can be withdrawn (otherwise deposit and withdrawal processing fees may be charged).
Processing time at LuckyWins: crypto — within minutes. Withdrawals are capped at 7,500 EUR per 7 days and 15,000 EUR per 30 days. LuckyWins' terms state no maximum win.
LuckyWins' terms let it charge a withdrawal fee at its discretion, without setting the amount. Deposits are free of charge on LuckyWins' side. The terms read: “the Casino reserves the right to charge the player fees related to transaction processing, including both deposits and withdrawals.”
LuckyWins lists 21 currencies, including ADA, ZAR, TRY, PLN, AUD, ETH, USDT, DOGE, RUB, TRX and 11 more. Its payment methods include Skrill, Visa, Zimpler, iDebit, Sofort, Trustly, ecoPayz, Instadebit and 3 more.
LuckyWins offers a web app that installs to the home screen.
LuckyWins lists deposit limits, loss limits, wager limits, a cool-off period, self-exclusion and referrals to blocking software.
LuckyWins offers live chat (24/7) and email at support@luckywins.com and winners@luckywins.com.
LuckyWins' terms name no independent dispute-resolution body. 45 of the 155 casinos we index do name one. The terms also make the decision of LuckyWins' management on a dispute final. The terms read: “Decisions made by the casino administration regarding IP address overlap are final and not subject to appeal.”
Novatrix SRL also operates Oshi, Winz.io, Bitkingz, Fortune Play, 21Bit, Drakaris, LevelUp Casino, Run4Win, King Billy Casino, Oliver Casino, Zoome Casino, GetSlots, LuckyStart, 24Casino, Betandplay, BetiBet, Dailyspins, Lucky Circus, Rooli, Rooster.bet, JeetCity, Goodman Casino, Gunsbet, MoonWin, ReelsOn, WooCasino, SpinFever, SpinsUP, Syndicate Casino, Voodoo Casino and Winawin.