MoonWin Review
MoonWin (moonwin.com) is an online casino, run by Novatrix SRL, holding Anjouan Offshore Finance Authority licence ALSI-202508056-FI2. Its lobby carries games from 67 studios, its terms exclude players in 221 countries and regions and the site is published in 7 languages.
MoonWin at a glance
MoonWin
Crypto and fiat · licensed by Anjouan Offshore Finance Authority · moonwin.com
Desktop
Mobile
- Type
- Crypto and fiat
- Licence
- Anjouan Offshore Finance Authority · ALSI-202508056-FI2
- Operator
- Novatrix SRL (reg. 3-102-893958)
- Game studios
- 67
- Site languages
- 7
Games on offer
Licence
- Anjouan Offshore Finance AuthorityALSI-202508056-FI2
Countries MoonWin does not accept
As listed in MoonWin's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum EUR 5,000 per 24 hours, EUR 10,000 per 7 days, EUR 20,000 per 30 days; higher for VIP levels; amounts above a payment method's limit are paid in installments
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 3x before a withdrawal (fee-based: below 3x the last deposit the casino may charge deposit and withdrawal processing fees)
- Withdrawal fees
- The terms let the casino charge a withdrawal fee at its discretion
- Identity checks
- On request — the casino may ask for ID at any time, including before a withdrawal
- Independent dispute resolution
- No independent dispute-resolution body is named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 6 months can be charged minimum EUR 25 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: within 3 banking days (stated)
Payment methods
Currencies (9): TRX, USDT, BTC, INR, CAD, ETH, DOGE, LTC, EUR
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, wager limits, cool-off period, self-exclusion
- Responsible gaming
- Deposit, loss and wager limits (day/week/month), cooling-off (1 week to 6 months) and self-exclusion (6 months to indefinite); crypto deposits may not always be blocked by these limits
- VIP programme
- Five ranks (Moonlight to Lunar Eclipse); status based mainly on deposits (1 point per EUR 10 deposited; fast track with a single EUR 1,000 deposit); daily cashback 5-13%, VIP manager, daily withdrawal limits up to EUR 5,000-10,000 or custom
Languages
Site: German, English, Spanish, French, Italian, Norwegian, Portuguese
Other casinos run by Novatrix SRL
Last checked on .
Visit MoonWinPromoted at MoonWin — play the free demo
Games MoonWin's own lobby is promoting, that you can try here without an account.
MoonWin: questions and answers
MoonWin states a licence from Anjouan Offshore Finance Authority, licence ALSI-202508056-FI2, confirmed on the regulator's register. The site is run by Novatrix SRL, registered in Costa Rica under number 3-102-893958.
The terms exclude 221 countries and regions, among them United States, United Kingdom, France, Netherlands, Spain, Brazil, India and Japan. On VPNs, MoonWin's terms read: “8.2. The player confirms that they are not using VPN (Virtual Private Network).”
Not up front: MoonWin's terms let it ask for ID documents at any time, which in practice includes before a withdrawal. The terms read: “The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity.”
Yes. MoonWin's terms require each deposit to be wagered 3x before it can be withdrawn (fee-based: below 3x the last deposit the casino may charge deposit and withdrawal processing fees). The terms read: “If a player requests a withdrawal but the total bets placed since their last deposit amount to less than three times that deposit, the Casino may charge the player for transaction processing fees related to deposits and withdrawals.”
Processing time at MoonWin: bank transfer — within 3 banking days. Withdrawals are capped at EUR 5,000 per 24 hours, EUR 10,000 per 7 days and EUR 20,000 per 30 days, with higher limits for VIP levels. On large sums: amounts above a payment method's limit are paid in installments. MoonWin's terms state no maximum win.
MoonWin's terms let it charge a withdrawal fee at its discretion, without setting the amount. The terms read: “This decision is at the sole discretion of the Casino’s management.”
MoonWin lists 9 currencies, including TRX, USDT, BTC, INR, CAD, ETH, DOGE, LTC and EUR. Its payment methods include Flexepin, USDT, Bitcoin, Ethereum, Dogecoin, Interac, Credit Cards, CashtoCode and 6 more. Withdrawals are stated for Credit Cards and Bank Transfer.
MoonWin lists deposit limits, loss limits, wager limits, a cool-off period and self-exclusion.
MoonWin offers live chat (24/7) and email at support@moonwin.com and care@moonwin.com.
MoonWin's terms name no independent dispute-resolution body. 85 of the 198 casinos we index do name one. What the terms offer instead: “If you're experiencing any issues with MoonWin Casino with regards to your payments, bonuses, responsible gaming limits, etc feel free to contact our Support team at any time!.”
Novatrix SRL also operates Oshi, Winz.io, Bitkingz, Fortune Play, 21Bit, Drakaris, LevelUp Casino, Run4Win, King Billy Casino, Oliver Casino, Zoome Casino, GetSlots, LuckyStart, 24Casino, Betandplay, BetiBet, Dailyspins, Lucky Circus, Rooli, Rooster.bet, JeetCity, Goodman Casino, Gunsbet, LuckyWins, ReelsOn, WooCasino, SpinFever, SpinsUP, Syndicate Casino, Voodoo Casino and Winawin.