LuckyStart Review
LuckyStart (luckystart.com) is an online casino founded in 2023, run by Novatrix SRL, holding Tobique Gaming Commission licence 0000002. Its lobby carries games from 110 studios, its terms exclude players in 41 countries and regions and the site is published in 3 languages.
LuckyStart at a glance
LuckyStart
Crypto and fiat · licensed by Anjouan Offshore Finance Authority · luckystart.com
Desktop
Mobile
- Type
- Crypto and fiat
- Licence
- Anjouan Offshore Finance Authority · ALSI-202508056-FI2
- Operator
- Novatrix SRL (reg. 3-102-893958)
- Founded
- 2023
- Game studios
- 110
- Site languages
- 3
Games on offer
Licences
- Anjouan Offshore Finance AuthorityALSI-202508056-FI2
- Tobique Gaming Commission0000002
Countries LuckyStart does not accept
As listed in LuckyStart's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum 1,000 EUR/USD (1,400 CAD) per 24 hours, 4,000 EUR (5,500 CAD) per 7 days, 15,000 EUR (21,500 CAD) per 30 days; higher for VIP levels; wins above €15,000 paid within the daily and weekly limits, at most €15,000 a month
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 3x before a withdrawal (otherwise deposit and withdrawal processing fees may be charged)
- Withdrawal fees
- The terms let the casino charge a withdrawal fee at its discretion
- Identity checks
- On request — the casino may ask for ID at any time, including before a withdrawal
- Disputes
- The terms make the casino management's decision on a dispute final
- Independent dispute resolution
- No independent dispute-resolution body is named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 6 months can be charged minimum €25 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Crypto: instant or near-instant (stated)
- Payment processing
- Vixatrix Limited (Cyprus, HE 459370, Limassol) is named as Novatrix SRL's payment service provider
Payment methods
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, wager limits, cool-off period, self-exclusion, referral to blocking software
- Responsible gaming
- Gamblers Anonymous, GamCare, Gambling Therapy
- Support
- support@luckystart.com, 24/7 live chat
- VIP programme
- Lucky LadyBug Loyalty Club: seven comp-point levels from Lucky Start to the invite-only Ladybug's Prestige and Royalty, with level-up cash and free spins, weekly bonuses, weekly cashback (4% up to 20%) and a personal account manager at the top two levels
Languages
Site: German, English, Italian
Other casinos run by Novatrix SRL
Last checked on .
Visit LuckyStartPromoted at LuckyStart — play the free demo
Games LuckyStart's own lobby is promoting, that you can try here without an account.
LuckyStart: questions and answers
LuckyStart states licences from Anjouan Offshore Finance Authority, licence ALSI-202508056-FI2, confirmed on the regulator's register and Tobique Gaming Commission, licence 0000002. The site is run by Novatrix SRL, registered in Costa Rica under number 3-102-893958, and has been operating since 2023.
The terms exclude 41 countries and regions, among them United States, United Kingdom, Australia, Germany, France, Netherlands, Spain and Brazil. On VPNs, LuckyStart's terms read: “The player confirms that they are not using VPN (Virtual Private Network).”
Not up front: LuckyStart's terms let it ask for ID documents at any time, which in practice includes before a withdrawal. The terms read: “The Casino may require identity verification before processing any payouts and may hold refunds or withdrawals until verification is complete.”
Yes. LuckyStart's terms require each deposit to be wagered 3x before it can be withdrawn (otherwise deposit and withdrawal processing fees may be charged).
Processing time at LuckyStart: crypto — instant or near-instant. Withdrawals are capped at 1,000 EUR/USD (1,400 CAD) per 24 hours, 4,000 EUR (5,500 CAD) per 7 days and 15,000 EUR (21,500 CAD) per 30 days, with higher limits for VIP levels. On large sums: wins above €15,000 paid within the daily and weekly limits, at most €15,000 a month. LuckyStart's terms state no maximum win.
LuckyStart's terms let it charge a withdrawal fee at its discretion, without setting the amount. The terms read: “the Casino reserves the right to charge the player fees related to transaction processing, including both deposits and withdrawals.”
LuckyStart lists 8 currencies, including NZD, BTC, AUD, EUR, USD, USDT, CAD and NOK. Its payment methods include Instadebit, Neosurf, Skrill, Visa, AstroPay Card, Directa, Mastercard, MuchBetter and 7 more.
LuckyStart has no app; it is played in the mobile browser.
LuckyStart lists deposit limits, loss limits, wager limits, a cool-off period, self-exclusion and referrals to blocking software.
LuckyStart offers live chat (24/7) and email at support@luckystart.com and vip@luckystart.com.
LuckyStart's terms name no independent dispute-resolution body. 85 of the 198 casinos we index do name one. The terms also make the decision of LuckyStart's management on a dispute final. The terms read: “Decisions made by the casino administration regarding IP address overlap are final and not subject to appeal.”
Novatrix SRL also operates Oshi, Winz.io, Bitkingz, Fortune Play, 21Bit, Drakaris, LevelUp Casino, Run4Win, King Billy Casino, Oliver Casino, Zoome Casino, GetSlots, 24Casino, Betandplay, BetiBet, Dailyspins, Lucky Circus, Rooli, Rooster.bet, JeetCity, Goodman Casino, Gunsbet, LuckyWins, MoonWin, ReelsOn, WooCasino, SpinFever, SpinsUP, Syndicate Casino, Voodoo Casino and Winawin.