GetSlots Review
GetSlots (getslots.com) is an online casino, run by Novatrix SRL, holding Anjouan Offshore Finance Authority licence ALSI-202508056-FI2. Its lobby carries games from 73 studios, its terms exclude players in 44 countries and regions and the site is published in 2 languages.
GetSlots at a glance
GetSlots
Crypto and fiat · licensed by Anjouan Offshore Finance Authority · getslots.com
Desktop
Mobile
- Type
- Crypto and fiat
- Licence
- Anjouan Offshore Finance Authority · ALSI-202508056-FI2
- Operator
- Novatrix SRL (reg. 3-102-893958)
- Game studios
- 73
- Site languages
- 2
Games on offer
Licences
- Anjouan Offshore Finance AuthorityALSI-202508056-FI2
- Tobique Gaming Commission0000002
Countries GetSlots does not accept
As listed in GetSlots's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: jurisdictions where online gambling is prohibited or restricted by law.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum €2,000 per 24 hours, €5,000 per 7 days, €20,000 per 30 days; amounts above a method's limit may be split into several payouts
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 3x before a withdrawal (otherwise a processing fee may be charged or the withdrawal refused)
- Withdrawal fees
- The terms let the casino charge a withdrawal fee at its discretion
- Identity checks
- On request — the casino may ask for ID at any time, including before a withdrawal
- Disputes
- The terms make the casino management's decision on a dispute final
- Independent dispute resolution
- Unresolved complaints can go to EGIS, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged €20 a month until it is used again or the balance reaches zero
- VPN use
- A VPN is not banned outright, but using one to reach the site from a restricted country breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Crypto deposit limits
- No minimum or maximum on crypto deposits
- Withdrawal time
- Crypto: within 72 hours of approval (stated) · Bank transfer: within 3 business days (stated)
- Payment processing
- Paysafe transactions processed by Tronabriz Limited; crypto via CoinsPaid
Payment methods
Currencies (18): EUR, USD, AUD, CAD, NOK, INR, ETH, ADA, BNB, TRX, USDT, XRP, NZD, BCH, BTC, ZAR, DOGE, LTC
| Currency | Minimum withdrawal | Withdrawal fee |
|---|---|---|
| EUR | 20 EUR | |
| USD | 20 USD | |
| AUD | 30 AUD | |
| CAD | 30 CAD | |
| NOK | 200 NOK | |
| INR | 1,700 INR | |
| NZD | 30 NZD | |
| ZAR | 350 ZAR |
The casino's cashier shows the current figures.
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, wager limits, cool-off period, self-exclusion, referral to blocking software
- Responsible gaming
- Gambling Anonymous, GamCare, Gambling Therapy
- Support
- contact@getslots.com, 24/7 live chat
- VIP programme
- Golden Road loyalty ladder of 10 levels earned with GetPoints (1 GP per €50 of real-money slot bets), each paying free spins or a cash bonus, layered over VIP Club ranks Bronze → Silver → Gold → Platinum → Diamond with lower wagering (x30 down to x10)
Languages
Site: German, English
The product
- Provider availability
- NetEnt, Play'n GO, Pragmatic and Amatic games unavailable in listed countries (terms 3.3–3.4)
Other casinos run by Novatrix SRL
Last checked on .
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GetSlots: questions and answers
GetSlots states licences from Anjouan Offshore Finance Authority, licence ALSI-202508056-FI2, confirmed on the regulator's register and Tobique Gaming Commission, licence 0000002. The site is run by Novatrix SRL, registered in Costa Rica under number 3-102-893958.
The terms exclude 44 countries and regions, among them United States, United Kingdom, Ontario, Netherlands, Brazil, Japan, Belgium and Poland. Beyond the named countries, the terms also exclude: “jurisdictions where online gambling is prohibited or restricted by law”. GetSlots' terms do not ban VPNs as such, but using one to play from an excluded country is a breach.
Not up front: GetSlots' terms let it ask for ID documents at any time, which in practice includes before a withdrawal. The terms read: “We reserve the right to verify your identity before processing any withdrawals.”
Yes. GetSlots' terms require each deposit to be wagered 3x before it can be withdrawn (otherwise a processing fee may be charged or the withdrawal refused). The terms read: “Any deposit must be wagered three (3) times the deposited amount before you may withdraw those funds.”
Processing time at GetSlots: crypto — within 72 hours of approval; bank transfer — within 3 business days. Withdrawals are capped at €2,000 per 24 hours, €5,000 per 7 days and €20,000 per 30 days. On large sums: amounts above a method's limit may be split into several payouts. GetSlots' terms state no maximum win.
GetSlots' terms let it charge a withdrawal fee at its discretion, without setting the amount. Deposits are free of charge on GetSlots' side. The terms read: “The Casino reserves the right to charge a processing fee or refuse withdrawal if wagering requirements are unmet.”
GetSlots lists 18 currencies, including EUR, USD, AUD, CAD, NOK, INR, ETH, ADA, BNB, TRX and 8 more. Its payment methods include Skrill, Brite, Bitcoin Cash, Bank Transfer, Litecoin, Mastercard, Visa, Credit Cards, Bitcoin and Ethereum. Withdrawals are stated for Bank Transfer, Mastercard and Visa.
GetSlots offers a web app that installs to the home screen.
GetSlots lists deposit limits, loss limits, wager limits, a cool-off period, self-exclusion and referrals to blocking software.
GetSlots offers live chat (24/7), email at contact@getslots.com and its channels on Facebook, Instagram, X and Telegram.
Unresolved complaints can be taken to EGIS, the independent body GetSlots' terms name. 45 of the 155 casinos we index name such a body. The terms also make the decision of GetSlots' management on a dispute final. The terms read: “You acknowledge that the Casino retains sole and final authority to determine whether you have violated any rules, terms, or conditions.”
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