Casoo Review
Casoo (casoo.com) is an online casino, run by TRINK N.V., holding Anjouan Offshore Finance Authority licence ALSI-202503021-FI1. Its lobby carries games from 54 studios, its terms exclude players in 19 countries and regions and the site is published in 7 languages.
Casoo at a glance
Casoo
Crypto and fiat · licensed by Anjouan Offshore Finance Authority · casoo.com
Desktop
Mobile
- Type
- Crypto and fiat
- Licence
- Anjouan Offshore Finance Authority · ALSI-202503021-FI1
- Operator
- TRINK N.V. (reg. 163848)
- Game studios
- 54
- Site languages
- 7
Games on offer
Licence
- Anjouan Offshore Finance AuthorityALSI-202503021-FI1
Countries Casoo does not accept
As listed in Casoo's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: Australia and its territories; France and its territories; United States of America and its territories; Dutch Indies; Netherlands and its territories.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum €2 000 per 24 hours, €5 000 per 7 days, €10 000 per 30 days
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 3x before a withdrawal (x3 on slots, x5 on all other games; a 20% fee may be charged otherwise)
- Withdrawal fees
- No commission on withdrawals; a 20% fee may be charged when the deposit was not wagered x3, and €25 for a withdrawal returned because of wrong bank details
- Identity checks
- Verification required at EUR 2 000 aggregate lifetime deposits, or any withdrawal
- Independent dispute resolution
- No independent dispute-resolution body is named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 13 months can be charged a fee a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Crypto: processed in under 24 hours (stated)
- Payment processing
- CALLISTEMON LTD (HE 444942), Larnaca, Cyprus, acts as payment agent of TRINK N.V.
Payment methods
Currencies (10): CAD, EUR, USD, BTC, NOK, NZD, ETH, PLN, LTC, AUD
| Currency | Minimum withdrawal | Withdrawal fee |
|---|---|---|
| EUR | €20 |
The casino's cashier shows the current figures.
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, self-exclusion, self-assessment test, referral to blocking software
- Responsible gaming
- BeGambleAware
- VIP programme
- Level-based loyalty system ("Infinite progression") with cashback, free spins, wager-free super spins and Glimmer points redeemable in a shop; weekly cashback up to 30%
Languages
Site: German, English, Spanish, French, Italian, Norwegian, Polish
The product
- Provider availability
- Yes
Other casinos run by TRINK N.V.
Last checked on .
Visit CasooPromoted at Casoo — play the free demo
Games Casoo's own lobby is promoting, that you can try here without an account.
Casoo: questions and answers
Casoo states a licence from Anjouan Offshore Finance Authority, licence ALSI-202503021-FI1, confirmed on the regulator's register. The site is run by TRINK N.V., registered in Curaçao under number 163848.
The terms exclude 19 countries and regions, among them United States, United Kingdom, Australia, Germany, France, Netherlands, Spain and Denmark. Beyond the named countries, the terms also exclude: “Australia and its territories”; “France and its territories”; “United States of America and its territories”; “Dutch Indies”; “Netherlands and its territories”. On VPNs, Casoo's terms read: “The use of VPN, proxy, TOR and similar programs is strictly prohibited. If You use these programs to access the Website or games from a restricted country, Your Account may be blocked.”
Yes, from a threshold: Casoo requires verification at EUR 2 000 aggregate lifetime deposits, or any withdrawal. The terms read: “When a user makes an aggregate lifetime total of deposits exceeding EUR 2 000 or requests a withdrawal of any amount inside the casoo.com Platform, then it is compulsory for them to perform a full KYC process.”
Yes. Casoo's terms require each deposit to be wagered 3x before it can be withdrawn (x3 on slots, x5 on all other games; a 20% fee may be charged otherwise). The terms read: “The minimum threshold turnover for slot games is equal to x3 of the deposited amount and x5 of the deposit for all other games.”
Processing time at Casoo: crypto — processed in under 24 hours. Withdrawals are capped at €2 000 per 24 hours, €5 000 per 7 days and €10 000 per 30 days. Casoo's terms state no maximum win.
Withdrawal fees at Casoo: No commission on withdrawals; a 20% fee may be charged when the deposit was not wagered x3, and €25 for a withdrawal returned because of wrong bank details. On deposits: Set by the payment system used; none stated by the casino. The terms read: “Withdrawals are processed without commission. Commission for the deposit depends only on the user’s payment system.”
Casoo lists 10 currencies, including CAD, EUR, USD, BTC, NOK, NZD, ETH, PLN, LTC and AUD. Its payment methods include Mastercard, Ethereum, Bitcoin, Visa, Skrill, Litecoin and Neteller.
Casoo lists deposit limits, self-exclusion, a self-assessment test and referrals to blocking software.
Casoo offers live chat (24/7) and email at help@casoo.com.
Casoo's terms name no independent dispute-resolution body. 85 of the 198 casinos we index do name one. What the terms offer instead: “you can file a complaint or notice to the licensing and supervision organisation.”
TRINK N.V. also operates Tsars.