Jokerstar Review

Jokerstar (jokerstar.de) is an online casino founded in 2021, run by Jokerstar GmbH, licensed by the Gemeinsame Glücksspielbehörde der Länder (Germany). Its lobby carries games from 8 studios and the site is published in 1 languages.

Jokerstar at a glance

Jokerstar

Fiat only · licensed by Gemeinsame Glücksspielbehörde der Länder (Germany) · jokerstar.de

Visit Jokerstar18+ · The casino's terms apply · Play responsibly
jokerstar.de
Jokerstar home page on desktop

Desktop

Jokerstar home page on mobile

Mobile

Jokerstar's site as we saw it. The design is Jokerstar's.
Type
Fiat only
Licence
Gemeinsame Glücksspielbehörde der Länder (Germany)
Operator
Jokerstar GmbH (reg. HRB 741384 (Amtsgericht Ulm))
Founded
2021
Game studios
8
Site languages
1

Games on offer

Licence

  • Gemeinsame Glücksspielbehörde der Länder (Germany)

Countries Jokerstar does not accept

As listed in Jokerstar's terms. A country missing from this list is not a confirmation that the casino is legal or available there.

Also excluded: only for persons resident or habitually staying in Germany; other countries geoblocked (AGB intro, 2.2, 3.13).

What the terms say

The clauses that decide what happens to a deposit, a win and a dispute.

Maximum withdrawal
No maximum withdrawal stated in the terms
Maximum win
No maximum win stated in the terms
Withdrawal fees
no fee stated; possible transaction costs of the bank transfer used for card and Paysafecard payouts are borne by the player
Identity checks
Verification required at EUR 100 deposits within 72 hours of registration before full verification; no withdrawal before full verification
Forfeited funds
The terms allow deposits and winnings to be forfeited where the casino finds abuse
Inactive accounts
An account inactive for 12 months can be charged 5 € a month until it is used again or the balance reaches zero
Minimum age
18+, or the local age of majority if higher
Maximum stake per spin
1 € under 21; up to 3 € from 21; up to 5 € from 21 after a 90-day qualification period — the operator may set it lower
Spin interval
stake of at most 1 € per five seconds (as stated on the RG page)

Deposits and withdrawals

Monthly deposit limit (all operators)
1,000 € per month across operators, set at registration; increases up to 30,000 € only after a SCHUFA affordability check
Withdrawal time
Bank transfer: processing up to three working days once all documents are in (stated)

Payment methods

Klarna SofortüberweisungPayPalMastercardVisaPaysafecardTrustly

Currencies (1): EUR

Game studios in the lobby

Studios with a page here link to their free demo games.

Player protection and support

Responsible gambling tools
Deposit limits, wager limits, loss limits, session limits, cool-off period, self-exclusion, self-assessment test
Responsible gaming
OASIS, Bundesweit gegen Glücksspielsucht (buwei.de), Check dein Spiel (BZgA), spielen-mit-verantwortung.de, spielerschutz.de, Charité self-test
VIP programme
Star VIP Club, four tiers by monthly deposits (500 € / 750 € / 1,000 € / 2,500 €): free spins, birthday bonus, VIP service, wheel, cashback up to 280 €

Languages

Site: German

Support: German

Last checked on .

Visit Jokerstar

Games Jokerstar's own lobby is promoting, that you can try here without an account.

Jokerstar: questions and answers

Jokerstar states a licence from Gemeinsame Glücksspielbehörde der Länder (Germany). The site is run by Jokerstar GmbH, registered in Germany under number HRB 741384 (Amtsgericht Ulm), and has been operating since 2021.

Jokerstar's terms name no country; they exclude: “only for persons resident or habitually staying in Germany; other countries geoblocked (AGB intro, 2.2, 3.13)”.

Yes, from a threshold: Jokerstar requires verification at EUR 100 deposits within 72 hours of registration before full verification; no withdrawal before full verification.

Processing time at Jokerstar: bank transfer — processing up to three working days once all documents are in. Its terms set no maximum withdrawal. 60 of the 224 casinos we index set no withdrawal ceiling in their terms.

Withdrawal fees at Jokerstar: no fee stated; possible transaction costs of the bank transfer used for card and Paysafecard payouts are borne by the player. The terms read: “Die Nutzer tragen hierfür unter Umständen anfallende Transaktionskosten.”

Jokerstar names EUR among its currencies. Its payment methods include Klarna Sofortüberweisung, PayPal, Mastercard, Visa, Paysafecard and Trustly.

Jokerstar offers a web app that installs to the home screen.

Jokerstar lists deposit limits, wager limits, loss limits, session limits, a cool-off period, self-exclusion and a self-assessment test.

Jokerstar offers live chat (weekdays 08:00-24:00, weekends and holidays 11:00-24:00), email at hilfe@jokerstar.de, phone (07502-94 33 0) and its channels on Facebook, Instagram, LinkedIn, YouTube and xing. Support is offered in 1 language: German.