Toppz Review
Toppz (toppz.ca) is an online casino, run by TWHG Inc., licensed by the AGCO / iGaming Ontario. Its lobby carries games from 7 studios and the site is published in 3 languages.
Toppz at a glance
Toppz
Fiat only · licensed by AGCO / iGaming Ontario · toppz.ca
- Type
- Fiat only
- Licence
- AGCO / iGaming Ontario
- Operator
- TWHG Inc.
- Game studios
- 7
- Site languages
- 3
Games on offer
Licence
- AGCO / iGaming Ontario
Countries Toppz does not accept
As listed in Toppz's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: This website is for the use of adults over 19 years of age in the Province of Ontario, Canada..
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum CAD 5,000 per 7 days; higher for VIP levels; wins of CA$100,000 or more may be paid as 10% a month over 10 months
- Maximum win
- CA$250,000 per bet or round per bet or spin, jackpots excluded
- Deposit wagering
- Each deposit must be wagered 1x before a withdrawal
- Identity checks
- Verification required at a threshold the casino sets (before any withdrawal (identity, age, residence, payment-method ownership))
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged CA$5 a month until it is used again or the balance reaches zero
- Minimum age
- 19+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: pending 1-2 days, then up to 3 business days depending on method
Currencies (1): CAD
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, 24-hour wait before a raised limit applies, session limits, cool-off period, self-exclusion, self-assessment test, referral to blocking software
- Player funds
- player funds held in a separate bank account used only for customer funds
- Responsible gaming
- ConnexOntario, Gambling Therapy, GamBlock, GamCare
- Support
- support@toppz.ca, 24/7 live chat
Languages
Site: English, French, Portuguese
Last checked on .
Visit ToppzToppz: questions and answers
Toppz states a licence from AGCO / iGaming Ontario. The site is run by TWHG Inc..
Toppz's terms name no country; they exclude: “This website is for the use of adults over 19 years of age in the Province of Ontario, Canada.”.
Yes, at a threshold Toppz sets itself rather than a published figure. The terms read: “Nenhum saque será processado e os fundos não podem ser retirados de sua conta até que: (I) as Verificações de validação sejam concluídas satisfatoriamente.”
Yes. Toppz's terms require each deposit to be wagered 1x before it can be withdrawn. The terms read: “Para efetuar um saque, é necessário ter feito ao menos um depósito conosco e ter apostado ao menos uma vez a totalidade do valor depositado.”
Processing time at Toppz: bank transfer — pending 1-2 days, then up to 3 business days depending on method. Withdrawals are capped at CAD 5,000 per 7 days, with higher limits for VIP levels. On large sums: wins of CA$100,000 or more may be paid as 10% a month over 10 months. A single bet or spin can win at most CA$250,000 per bet or round, jackpots excluded.
Toppz names CAD among its currencies.
Toppz lists deposit limits, a 24-hour wait before a raised limit applies, session limits, a cool-off period, self-exclusion, a self-assessment test and referrals to blocking software. Its minimum age is 19.
Toppz offers live chat (24/7) and email at support@toppz.ca.
Unresolved complaints can be taken to eCOGRA, the independent body Toppz's terms name. 96 of the 224 casinos we index name such a body. The terms read: “Caso você continue insatisfeito em relação a um litígio, você tem a opção de escalar o assunto externamente via nosso provedor ADR, eCOGRA.”