Mr Green Review
Mr Green (mrgreen.com) is an online casino founded in 2007, run by Blue Rock Managed Services Limited, holding Gibraltar Gambling Commissioner licence 158. Its lobby carries games from 2 studios and the site is published in 1 languages.
Mr Green at a glance
Mr Green
Fiat only · licensed by UK Gambling Commission · mrgreen.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 67740
- Operator
- Blue Rock Managed Services Limited (reg. 124838)
- Founded
- 2007
- Game studios
- 2
- Site languages
- 1
Games on offer
Licences
- UK Gambling Commission67740for mrgreen.co.uk
- Gibraltar Gambling Commissioner158for mrgreen.co.uk
Other Mr Green sites
The same brand runs separate sites for some markets. Each has its own licence and terms.
- mrgreen.co.ukfor GB · run by Blue Rock Managed Services Limited
Countries Mr Green does not accept
As listed in Mr Green's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: only for residents of the United Kingdom (stated in the terms).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Fiat withdrawals: minimum £5, maximum £50,000 per transaction
- Maximum win
- £100,000 per bet or spin, jackpots excluded
- Identity checks
- Verification required at a threshold the casino sets (at registration (identity checks); source of funds on request)
- Independent dispute resolution
- Unresolved complaints can go to IBAS, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 24 months is classed dormant and its funds can be forfeited — withdraw before then
- VPN use
- A VPN is not banned outright, but using one to reach the site from a restricted country breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: approved within 24 hours, then at the bank
Payment methods
Currencies (1): GBP
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, reality checks, 24-hour wait before a raised limit applies, cool-off period, self-exclusion, referral to blocking software
- Player funds
- UKGC 'Not protected': segregated from company funds but not protected on insolvency
- Responsible gaming
- GamCare, GambleAware, GAMSTOP, Gordon Moody, TalkBanStop, Gamban, Take Time To Think
- VIP programme
- Regal Rewards challenges (free spins, Golden Chips, slot bonuses) for players who have deposited and staked £10
Languages
Site: English
Support: English
Last checked on .
Visit Mr GreenMr Green: questions and answers
Mr Green states licences from UK Gambling Commission, licence 67740 and Gibraltar Gambling Commissioner, licence 158. The site is run by Blue Rock Managed Services Limited, registered in Gibraltar under number 124838, and has been operating since 2007. Separate market sites hold their own licences: mrgreen.co.uk (UK Gambling Commission) and mrgreen.co.uk (Gibraltar Gambling Commissioner).
Mr Green's terms name no country; they exclude: “only for residents of the United Kingdom (stated in the terms)”. Mr Green's terms do not ban VPNs as such, but using one to play from an excluded country is a breach.
Yes, at a threshold Mr Green sets itself rather than a published figure. The terms read: “both during Account registration and at any time afterwards.”
Processing time at Mr Green: bank transfer — approved within 24 hours, then at the bank. Fiat withdrawals run from £5 to £50,000 per transaction. A single bet or spin can win at most £100,000, jackpots excluded.
Mr Green names GBP among its currencies. Its payment methods include Debit Cards. Withdrawals are stated for Debit Cards.
Mr Green lists deposit limits, loss limits, reality checks, a 24-hour wait before a raised limit applies, a cool-off period, self-exclusion and referrals to blocking software.
Mr Green offers live chat (8am-midnight), for registered players only, email at support@mrgreen.co.uk, phone (020 4538 2929 (10am-8pm)) and its channels on Facebook. Support is offered in 1 language: English.
Unresolved complaints can be taken to IBAS, the independent body Mr Green's terms name. 96 of the 224 casinos we index name such a body. The terms read: “you have a right to escalate this complaint to the Independent Betting Service (IBAS), our independent Alternative Dispute Resolution (ADR) body.”
Besides its main site, Mr Green runs mrgreen.co.uk (for GB, operated by Blue Rock Managed Services Limited).