HeySpin Review
HeySpin (heyspin.com) is an online casino, run by Jumpman Gaming Limited, holding UK Gambling Commission licence 39175. Its lobby carries games from 7 studios, its terms exclude players in 72 countries and regions and the site is published in 1 languages.
HeySpin at a glance
HeySpin
Fiat only · licensed by UK Gambling Commission · heyspin.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 39175
- Operator
- Jumpman Gaming Limited
- Game studios
- 7
- Site languages
- 1
Games on offer
Licences
- UK Gambling Commission39175for heyspin.com
- Alderney Gambling Control Commissionfor heyspin.com
Countries HeySpin does not accept
As listed in HeySpin's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: jurisdictions where registration is not permitted, namely (but not limited to) the listed countries.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- No maximum withdrawal stated in the terms
- Maximum win
- No maximum win stated in the terms
- Identity checks
- Verification required at a threshold the casino sets (before the first withdrawal (photo ID, proof of address, proof of payment method))
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged £5 every 30 days a month until it is used again or the balance reaches zero
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: 72-hour pending period, then 1-3 working days
Payment methods
Currencies (1): GBP
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, 24-hour wait before a raised limit applies, cool-off period, self-exclusion, reality checks, self-assessment test, referral to blocking software
- Player funds
- segregated client account; UKGC level 'Not Protected'
- Responsible gaming
- GamCare, Beacon Counselling Trust, The Samaritans, GAMSTOP, GambleAware
Languages
Site: English
Other casinos run by Jumpman Gaming Limited
Last checked on .
Visit HeySpinHeySpin: questions and answers
HeySpin states licences from UK Gambling Commission, licence 39175 and Alderney Gambling Control Commission. The site is run by Jumpman Gaming Limited, registered in Guernsey.
The terms exclude 72 countries and regions, among them United States, Australia, France, Netherlands, Spain, Italy, India and Japan. Beyond the named countries, the terms also exclude: “jurisdictions where registration is not permitted, namely (but not limited to) the listed countries”.
Yes, at a threshold HeySpin sets itself rather than a published figure. The terms read: “Identification will be required in order to process your first withdrawal with us.”
Processing time at HeySpin: bank transfer — 72-hour pending period, then 1-3 working days. Its terms set no maximum withdrawal. 60 of the 224 casinos we index set no withdrawal ceiling in their terms.
On deposits: £2.50 per Pay by Mobile deposit.
HeySpin names GBP among its currencies. Its payment methods include MasterCard Debit, Maestro, Paysafecard, Pay by Mobile, Visa Debit, PayPal, Neteller and Skrill.
HeySpin has no app; it is played in the mobile browser.
HeySpin lists deposit limits, a 24-hour wait before a raised limit applies, a cool-off period, self-exclusion, reality checks, a self-assessment test and referrals to blocking software.
HeySpin offers live chat (9am - 4pm Monday - Friday) and email at support@jumpmangaming.com.
Unresolved complaints can be taken to eCOGRA, the independent body HeySpin's terms name. 96 of the 224 casinos we index name such a body. The terms read: “Customers who reside in the UK should contact eCOGRA for Alternative Dispute Resolution (ADR).”
Jumpman Gaming Limited also operates Amazon Slots.