Betrino Review
Betrino (betrino.com) is an online casino, run by ProgressPlay Limited, holding UK Gambling Commission licence 39335. Its lobby carries games from 6 studios and the site is published in 1 languages.
Betrino at a glance
Betrino
Fiat only · licensed by UK Gambling Commission · betrino.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 39335
- Operator
- ProgressPlay Limited (reg. C58305)
- Game studios
- 6
- Site languages
- 1
Games on offer
Licences
- UK Gambling Commission39335for betrino.com
- Malta Gaming AuthorityMGA/B2C/231/2012for betrino.com
Countries Betrino does not accept
As listed in Betrino's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: Restricted Territories: any jurisdiction which is not the United Kingdom (stated in the terms).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- No maximum withdrawal stated in the terms
- Maximum win
- No maximum win stated in the terms
- Withdrawal fees
- 1% up to £3 per withdrawal
- Identity checks
- Verification required at a threshold the casino sets (before the first deposit (ID, age and address verification))
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged £5 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: 1 business day processing + 1 business day transfer (Instant Bank Payment)
Payment methods
Currencies (1): GBP
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, wager limits, session limits, reality checks, 24-hour wait before a raised limit applies, cool-off period, self-exclusion, referral to blocking software
- Player funds
- segregated account; UKGC 'not protected' level
- Responsible gaming
- GamCare, Gamblers Anonymous, Gambling Therapy, GAMSTOP, BeGambleAware
Languages
Site: English
Other casinos run by ProgressPlay Limited
Last checked on .
Visit BetrinoBetrino: questions and answers
Betrino states licences from UK Gambling Commission, licence 39335 and Malta Gaming Authority, licence MGA/B2C/231/2012. The site is run by ProgressPlay Limited, registered in Malta under number C58305.
Betrino's terms name no country; they exclude: “Restricted Territories: any jurisdiction which is not the United Kingdom (stated in the terms)”. On VPNs, Betrino's terms read: “or verification information to the Company, and/or using a virtual private network connection;.”
Yes, at a threshold Betrino sets itself rather than a published figure. The terms read: “Your account must be ID and age verified before You are allowed to (i) deposit funds, (ii) gamble.”
Processing time at Betrino: bank transfer — 1 business day processing + 1 business day transfer (Instant Bank Payment). Its terms set no maximum withdrawal. 47 of the 198 casinos we index set no withdrawal ceiling in their terms.
Withdrawal fees at Betrino: 1% up to £3 per withdrawal. On deposits: 15% on PayViaPhone deposits; no fee stated for other methods. The terms read: “Withdrawals are subject to a processing fee in the amount of 1% up to £3 per withdrawal.”
Betrino names GBP among its currencies. Its payment methods include Neteller, Visa, Mastercard, Neosurf, Paysafecard, PayViaPhone, Instant Bank Payments, Apple Pay and 3 more. Withdrawals are stated for Neteller, Visa, Paysafecard, Instant Bank Payments, Apple Pay, PayPal, Payz and Skrill.
Betrino offers an Android app in Google Play.
Betrino lists deposit limits, loss limits, wager limits, session limits, reality checks, a 24-hour wait before a raised limit applies, a cool-off period, self-exclusion and referrals to blocking software.
Betrino offers live chat (24/7) and email at customersupport@instantgamesupport.com and complaints@instantgamesupport.com.
Unresolved complaints can be taken to eCOGRA, the independent body Betrino's terms name. 85 of the 198 casinos we index name such a body. The terms read: “The applicable ADR entity is eCogra free of charge.”
ProgressPlay Limited also operates MogoBet.