Playzee Review
Playzee (playzee.com) is an online casino, run by White Hat Gaming Limited, holding UK Gambling Commission licence 52894. The site is published in 1 languages.
Playzee at a glance
Playzee
Fiat only · licensed by UK Gambling Commission · playzee.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 52894
- Operator
- White Hat Gaming Limited (reg. C73232)
- Site languages
- 1
Games on offer
Licences
- UK Gambling Commission52894for playzee.com
- Malta Gaming AuthorityMGA/B2C/370/2017
Countries Playzee does not accept
As listed in Playzee's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: only for residents of Great Britain (stated in the terms).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum win
- £250,000 per bet or spin, jackpots excluded
- Withdrawal fees
- No withdrawal fee
- Identity checks
- Verification required at a threshold the casino sets (before the first withdrawal (identity, age and place of residence))
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged £5 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: executed on the first working day after the request; method time on top
Payment methods
Currencies (1): GBP
Player protection and support
- Responsible gambling tools
- Deposit limits, 24-hour wait before a raised limit applies, reality checks, cool-off period, self-exclusion, self-assessment test, referral to blocking software
- Player funds
- segregated customer accounts; UKGC 'medium protection'
- Responsible gaming
- BeGambleAware, GamCare, Gamblers Anonymous, GamBlock, GAMSTOP
- VIP programme
- Zee Points earned on bets and deposits, converted to bonus funds; weekly and monthly Zee Day rewards
Languages
Site: English
Other casinos run by White Hat Gaming Limited
Last checked on .
Visit PlayzeePlayzee: questions and answers
Playzee states licences from UK Gambling Commission, licence 52894 and Malta Gaming Authority, licence MGA/B2C/370/2017. The site is run by White Hat Gaming Limited, registered in Malta under number C73232.
Playzee's terms name no country; they exclude: “only for residents of Great Britain (stated in the terms)”. On VPNs, Playzee's terms read: “are not using, and will not use, any Virtual Private Network (VPN), proxy server, IP-masking software, or location-spoofing technology intended to disguise or alter your true IP address or physical location;.”
Yes, at a threshold Playzee sets itself rather than a published figure. The terms read: “No withdrawal will be processed and funds cannot be withdrawn from your account until: (i) Verification Checks have been satisfactorily completed.”
Processing time at Playzee: bank transfer — executed on the first working day after the request; method time on top. A single bet or spin can win at most £250,000, jackpots excluded.
Playzee states that it charges no withdrawal fee. Deposits are free of charge on Playzee's side. The terms read: “Playzee does not charge a fee for making deposits or withdrawals.”
Playzee names GBP among its currencies. Its payment methods include Neteller, Apple Pay, Visa, Paysafecard, Much Better, Maestro, Mastercard, Bank Transfer and 3 more. Withdrawals are stated for Neteller, Apple Pay, Much Better, Bank Transfer, PayPal, Trustly and Skrill.
Playzee offers an iOS app in the App Store.
Playzee lists deposit limits, a 24-hour wait before a raised limit applies, reality checks, a cool-off period, self-exclusion, a self-assessment test and referrals to blocking software.
Playzee offers live chat (24/7) and email at support@playzee.com.
Unresolved complaints can be taken to eCOGRA, the independent body Playzee's terms name. 91 of the 208 casinos we index name such a body. The terms read: “Should you remain dissatisfied in relation to a dispute, you have the option to escalate the matter externally via our ADR provider, eCOGRA.”
White Hat Gaming Limited also operates FireVegas, Casilando, 21Prive, Hello Casino, Dream Vegas and Slotnite.