Pub Casino Review
Pub Casino (pubcasino.co.uk) is an online casino, run by L&L Europe Ltd, holding UK Gambling Commission licence 38758. Its lobby carries games from 11 studios, its terms exclude players in 54 countries and regions and the site is published in 1 languages.
Pub Casino at a glance
Pub Casino
Fiat only · licensed by UK Gambling Commission · pubcasino.co.uk
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 38758
- Operator
- L&L Europe Ltd (reg. C53706)
- Game studios
- 11
- Site languages
- 1
Games on offer
Licences
- UK Gambling Commission38758
- Malta Gaming AuthorityMGA/B2C/211/2011
Countries Pub Casino does not accept
As listed in Pub Casino's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- No maximum withdrawal stated in the terms
- Maximum win
- No maximum win stated in the terms
- Withdrawal fees
- none from the casino on withdrawals of £5+; 5% if the account had no play activity
- Identity checks
- Verification required at a threshold the casino sets (before the first deposit (electronic identity and age check); documents at £700 single or £1,400 cumulative transactions)
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged GBP 10 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: processed within 24 hours; bank transfer 3-5 business days
Payment methods
Currencies (1): GBP
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, wager limits, session limits, reality checks, 24-hour wait before a raised limit applies, cool-off period, self-exclusion, budget calculator
- Player funds
- segregated customer account; UKGC 'medium' protection
- Responsible gaming
- GamCare, BeGambleAware, GAMSTOP, Gamblers Anonymous, Responsible Gaming Foundation
Languages
Site: English
Last checked on .
Visit Pub CasinoPub Casino: questions and answers
Pub Casino states licences from UK Gambling Commission, licence 38758 and Malta Gaming Authority, licence MGA/B2C/211/2011. The site is run by L&L Europe Ltd, registered in Malta under number C53706.
The terms exclude 54 countries and regions, among them United States, Canada, Australia, Germany, France, Netherlands, Spain and Italy. On VPNs, Pub Casino's terms read: “do not make use any masking techniques, VPN or proxy server during the registration of the account or after registration, while accessing the games;.”
Yes, at a threshold Pub Casino sets itself rather than a published figure. The terms read: “a customer is requested to provide verification documentation whenever a minimum single transaction of £700 (€1,000) is carried out, or when reaching a total of £1400 (€2,000) in transactions.”
Processing time at Pub Casino: bank transfer — processed within 24 hours; bank transfer 3-5 business days. Its terms set no maximum withdrawal. 26 of the 160 casinos we index set no withdrawal ceiling in their terms.
Withdrawal fees at Pub Casino: none from the casino on withdrawals of £5+; 5% if the account had no play activity. The terms read: “In the case where there is no activity by the customer, and the customer requests a withdrawal, we will charge a 5% (cost reflecting processing fee) of the amount to be withdrawn.”
Pub Casino names GBP among its currencies. Its payment methods include Bank Transfer, Apple Pay, Visa, Trustly, PayPal, Mastercard, Neteller and Skrill. Withdrawals are stated for Bank Transfer, Visa, Trustly, PayPal, Mastercard, Neteller and Skrill.
Pub Casino has no app; it is played in the mobile browser.
Pub Casino lists deposit limits, loss limits, wager limits, session limits, reality checks, a 24-hour wait before a raised limit applies, a cool-off period, self-exclusion and a budget calculator.
Pub Casino offers live chat (24/7), email at support@pubcasino.co.uk and phone (+44 1223 931493 (7am-midnight GMT)).
Unresolved complaints can be taken to eCOGRA, the independent body Pub Casino's terms name. 49 of the 160 casinos we index name such a body. The terms read: “For these purposes, our company has engaged with eCOGRA.”