Spin Genie Review
Spin Genie (spingenie.com) is an online casino founded in 2014, run by Skill on Net Ltd, holding UK Gambling Commission licence 39326. Its lobby carries games from 21 studios and the site is published in 2 languages.
Spin Genie at a glance
Spin Genie
Fiat only · licensed by UK Gambling Commission · spingenie.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 39326
- Operator
- Skill on Net Ltd (reg. C50024)
- Founded
- 2014
- Game studios
- 21
- Site languages
- 2
Games on offer
Licence
- UK Gambling Commission39326for spingenie.com
Other Spin Genie sites
The same brand runs separate sites for some markets. Each has its own licence and terms.
- spingenie.defor DE
- se.spingenie.comfor SE
- spingenie.esfor ES
Countries Spin Genie does not accept
As listed in Spin Genie's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: only for residents of Great Britain (stated in the terms).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Fiat withdrawals: maximum set per account and shown on the withdrawal page; larger amounts on request per transaction
- Maximum win
- No maximum win stated in the terms
- Withdrawal fees
- Wire transfer £10 (no charge over £500); cards and online wallets free
- Identity checks
- Verification required at a threshold the casino sets (before the first deposit or bet (automated check; ID and a recent utility bill if it fails))
- Game RTP
- The terms let the casino change a slot's house edge without notice, so the RTP may differ from the studio's published figure
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged £5 a month until it is used again or the balance reaches zero
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: up to three working days after checks (Visa)
Payment methods
Currencies (11): CAD, ZAR, DKK, SEK, NOK, CHF, AUD, EUR, GBP, USD, RUB
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, 24-hour wait before a raised limit applies, cool-off period, self-exclusion, reality checks, self-assessment test, referral to blocking software
- Player funds
- segregated players account at Barclays; UKGC level 'medium protection'
- Responsible gaming
- National Gambling Treatment Service, GambleAware, GamCare, Gambling Therapy, Gamblers Anonymous, Payplan, GamStop
- VIP programme
- VIP points and levels ("My Levels"); points expire 180 days after they are granted
Languages
Site: English, French
Support: German, English, Finnish
Other casinos run by Skill on Net Ltd
Last checked on .
Visit Spin GenieSpin Genie: questions and answers
Spin Genie states a licence from UK Gambling Commission, licence 39326. The site is run by Skill on Net Ltd, registered in Malta under number C50024, and has been operating since 2014.
Spin Genie's terms name no country; they exclude: “only for residents of Great Britain (stated in the terms)”.
Yes, at a threshold Spin Genie sets itself rather than a published figure. The terms read: “Prior to being able to deposit or gamble we will attempt to verify the details you provided during registration using an automated service.”
Processing time at Spin Genie: bank transfer — up to three working days after checks (Visa). Fiat withdrawals run from no stated minimum to set per account and shown on the withdrawal page; larger amounts on request per transaction. Spin Genie's terms state no maximum win.
Withdrawal fees at Spin Genie: Wire transfer £10 (no charge over £500); cards and online wallets free. The terms read: “Wire Transfer - £10.00* (over £500 no charge).”
Spin Genie lists 11 currencies, including CAD, ZAR, DKK, SEK, NOK, CHF, AUD, EUR, GBP, USD and RUB. Its payment methods include Trustly, PayPal, Visa, Mastercard, Google Pay and Apple Pay. Withdrawals are stated for Trustly, Visa and Apple Pay.
Spin Genie offers an iOS app in the App Store and an Android app in Google Play.
Spin Genie lists deposit limits, a 24-hour wait before a raised limit applies, a cool-off period, self-exclusion, reality checks, a self-assessment test and referrals to blocking software.
Spin Genie offers live chat (06:00-00:00 GMT), for registered players only, email at contact@spingenie.com, phone (+357 25279200) and its channels on Facebook, X and Instagram. Support is offered in 3 languages: German, English and Finnish.
Unresolved complaints can be taken to eCOGRA, the independent body Spin Genie's terms name. 85 of the 198 casinos we index name such a body. The terms read: “you are welcome to contact eCogra who are a UKGC authorized Alternative Dispute Resolution (ADR) Company, whose ruling shall be binding.”
Besides its main site, Spin Genie runs spingenie.de (for DE), se.spingenie.com (for SE) and spingenie.es (for ES).
Spin Genie's terms let it adjust a slot's house edge without notice, so a game may run at a lower return than the studio's published RTP. 11 of the 198 casinos we index have such a clause. The terms read: “The games RTP is displayed in the game rules within each game and is subject to change.”
Skill on Net Ltd also operates Knightslots, SlotsMagic, BacanaPlay, PlayOJO, Slingo, SlotStars and LuckyLouis.