BacanaPlay Review
BacanaPlay (bacanaplay.com) is an online casino, run by Skill on Net Ltd, holding UK Gambling Commission licence 39326. Its lobby carries games from 3 studios and the site is published in 1 languages.
BacanaPlay at a glance
BacanaPlay
Fiat only · licensed by UK Gambling Commission · bacanaplay.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 39326
- Operator
- Skill on Net Ltd (reg. C50024)
- Game studios
- 3
- Site languages
- 1
Games on offer
Licences
- UK Gambling Commission39326for bacanaplay.com
- Malta Gaming Authority
Other BacanaPlay sites
The same brand runs separate sites for some markets. Each has its own licence and terms.
- bacanaplay.ptfor PT
- bacanaplay.bet.brfor BR
- bacanaplay.defor DE
- bacanaplay.esfor ES
Countries BacanaPlay does not accept
As listed in BacanaPlay's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: only for residents of Great Britain (stated in the terms).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Fiat withdrawals: maximum set per account at registration, shown on the withdrawal page; no daily/weekly/monthly cap on the number of withdrawals per transaction
- Maximum win
- No maximum win stated in the terms
- Withdrawal fees
- Wire Transfer GBP 10 (none over GBP 500); cards and online wallets free
- Identity checks
- Verification required at a threshold the casino sets (before the first deposit or bet (automated check; ID and a utility bill if it fails))
- Game RTP
- The terms let the casino change a slot's house edge without notice, so the RTP may differ from the studio's published figure
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged GBP 5 a month until it is used again or the balance reaches zero
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: aimed within a few hours (stated, all methods)
Payment methods
Currencies (1): GBP
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, cool-off period, 24-hour wait before a raised limit applies, self-exclusion, reality checks, self-assessment test
- Player funds
- segregated player account at Barclays; UKGC 'medium protection'
- Responsible gaming
- National Gambling Helpline, GamStop, National Gambling Treatment Service, GambleAware, GamCare, Gambling Therapy, Gamblers Anonymous
- VIP programme
- VIB Club, six levels Bronze to Red Diamond (Diamond and Red Diamond by invitation), personal account manager, fast-track withdrawals, VIB tournaments and events
Languages
Site: English
Other casinos run by Skill on Net Ltd
Last checked on .
Visit BacanaPlayBacanaPlay: questions and answers
BacanaPlay states licences from UK Gambling Commission, licence 39326 and Malta Gaming Authority. The site is run by Skill on Net Ltd, registered in Malta under number C50024.
BacanaPlay's terms name no country; they exclude: “only for residents of Great Britain (stated in the terms)”.
Yes, at a threshold BacanaPlay sets itself rather than a published figure. The terms read: “Prior to being able to deposit or gamble we will attempt to verify the details you provided during registration using an automated service.”
Processing time at BacanaPlay: bank transfer — aimed within a few hours (stated, all methods). Fiat withdrawals run from no stated minimum to set per account at registration, shown on the withdrawal page; no daily/weekly/monthly cap on the number of withdrawals per transaction. BacanaPlay's terms state no maximum win.
Withdrawal fees at BacanaPlay: Wire Transfer GBP 10 (none over GBP 500); cards and online wallets free. The terms read: “Wire Transfer - £10.00* (over £500 no charge).”
BacanaPlay names GBP among its currencies. Its payment methods include Online Wallets, Wire Transfer and Cards. Withdrawals are stated for Wire Transfer.
BacanaPlay offers a web app that installs to the home screen.
BacanaPlay lists deposit limits, a cool-off period, a 24-hour wait before a raised limit applies, self-exclusion, reality checks and a self-assessment test.
BacanaPlay offers live chat (06:00-00:00), for registered players only, email at support@bacanaplay.com and phone (+1 647 578 9860).
Unresolved complaints can be taken to eCOGRA, the independent body BacanaPlay's terms name. 53 of the 164 casinos we index name such a body. The terms read: “you are welcome to contact eCogra who are a UKGC authorized Alternative Dispute Resolution (ADR) Company, whose ruling shall be binding.”
Besides its main site, BacanaPlay runs bacanaplay.pt (for PT), bacanaplay.bet.br (for BR), bacanaplay.de (for DE) and bacanaplay.es (for ES).
BacanaPlay's terms let it adjust a slot's house edge without notice, so a game may run at a lower return than the studio's published RTP. 6 of the 164 casinos we index have such a clause. The terms read: “The games RTP is displayed in the game rules within each game and is subject to change.”
Skill on Net Ltd also operates Knightslots and SlotsMagic.