LuckyLouis Review
LuckyLouis (luckylouis.com) is an online casino, run by Skill on Net Ltd, holding UK Gambling Commission licence 39326. The site is published in 5 languages.
LuckyLouis at a glance
LuckyLouis
Fiat only · licensed by UK Gambling Commission · luckylouis.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 39326
- Operator
- Skill on Net Ltd (reg. C50024)
- Site languages
- 5
Games on offer
Licence
- UK Gambling Commission39326for luckylouis.com
Countries LuckyLouis does not accept
As listed in LuckyLouis's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: only for players from Great Britain (stated in the terms).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- No maximum withdrawal stated in the terms
- Maximum win
- No maximum win stated in the terms
- Withdrawal fees
- Wire transfer £10 (free over £500); cards and online wallets free
- Identity checks
- Verification required at a threshold the casino sets (before the first deposit or bet (automated check; ID and utility bill if it fails))
- Game RTP
- The terms let the casino change a slot's house edge without notice, so the RTP may differ from the studio's published figure
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged £5 a month until it is used again or the balance reaches zero
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
Payment methods
Currencies (1): GBP
Player protection and support
- Responsible gambling tools
- Deposit limits, 24-hour wait before a raised limit applies, cool-off period, self-exclusion, reality checks, self-assessment test, referral to blocking software
- Player funds
- segregated players account at Barclays; UKGC 'medium protection'
- Responsible gaming
- National Gambling Helpline, National Gambling Treatment Service, GambleAware, GamCare, Gambling Therapy, Gamblers Anonymous, Payplan, GAMSTOP
Languages
Site: Danish, German, English, Norwegian Bokmål, Swedish
Other casinos run by Skill on Net Ltd
Last checked on .
Visit LuckyLouisLuckyLouis: questions and answers
LuckyLouis states a licence from UK Gambling Commission, licence 39326. The site is run by Skill on Net Ltd, registered in Malta under number C50024.
LuckyLouis' terms name no country; they exclude: “only for players from Great Britain (stated in the terms)”.
Yes, at a threshold LuckyLouis sets itself rather than a published figure. The terms read: “Prior to being able to deposit or gamble we will attempt to verify the details you provided during registration using an automated service.”
Its terms set no maximum withdrawal. 47 of the 198 casinos we index set no withdrawal ceiling in their terms.
Withdrawal fees at LuckyLouis: Wire transfer £10 (free over £500); cards and online wallets free. The terms read: “a. Wire Transfer - £10.00* (over £500 no charge).”
LuckyLouis names GBP among its currencies. Its payment methods include Wire Transfer, Online Wallets and Cards. Withdrawals are stated for Wire Transfer, Online Wallets and Cards.
LuckyLouis offers an iOS app in the App Store and an Android app in Google Play.
LuckyLouis lists deposit limits, a 24-hour wait before a raised limit applies, a cool-off period, self-exclusion, reality checks, a self-assessment test and referrals to blocking software.
LuckyLouis offers email at support@luckylouis.com.
Unresolved complaints can be taken to eCOGRA, the independent body LuckyLouis' terms name. 85 of the 198 casinos we index name such a body. The terms read: “you are welcome to contact eCogra who are a UKGC authorized Alternative Dispute Resolution (ADR) Company, whose ruling shall be binding.”
LuckyLouis' terms let it adjust a slot's house edge without notice, so a game may run at a lower return than the studio's published RTP. 11 of the 198 casinos we index have such a clause. The terms read: “The games RTP is displayed in the game rules within each game and is subject to change.”
Skill on Net Ltd also operates Knightslots, SlotsMagic, BacanaPlay, PlayOJO, Slingo, SlotStars and Spin Genie.