Casumo Review
Casumo (casumo.com) is an online casino founded in 2012, run by Recro Limited, licensed by the Gibraltar Gambling Commissioner. Its lobby carries games from 66 studios and the site is published in 4 languages.
Casumo at a glance
Casumo
Fiat only · licensed by Gibraltar Gambling Commissioner · casumo.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- Gibraltar Gambling Commissioner
- Operator
- Recro Limited (reg. C77858)
- Founded
- 2012
- Game studios
- 66
- Site languages
- 4
Games on offer
Licences
- Gibraltar Gambling Commissioner
- Spelinspektionen (Sweden)
- UK Gambling Commission61549
- Dirección General de Ordenación del Juego (Spain)for casumo.es
Other Casumo sites
The same brand runs separate sites for some markets. Each has its own licence and terms.
- casumo.esfor ES
Countries Casumo does not accept
As listed in Casumo's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: “Restricted Jurisdiction” means any jurisdiction other than the United Kingdom (stated in the terms).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- No maximum withdrawal stated in the terms
- Maximum win
- GBP 120,000 per player per day across all games per bet or spin, jackpots excluded
- Withdrawal fees
- £3 on withdrawals below £10; none above
- Identity checks
- Verification required at a threshold the casino sets (before the first deposit (name, address and date of birth))
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged GBP 5 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: up to 5 days
Payment methods
Currencies (1): GBP
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, wager limits, loss limits, session limits, reality checks, 24-hour wait before a raised limit applies, cool-off period, self-exclusion, self-assessment test, referral to blocking software
- Player funds
- customer funds not protected in the event of insolvency
- Responsible gaming
- GAMSTOP, BeGambleAware, GamCare, Gambling Therapy
- VIP programme
- level-up progress on every bet unlocks 'Valuables' (bonus spins, deposit bonuses, bonus money)
Languages
Site: English, Spanish, Finnish, Swedish
Last checked on .
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Casumo: questions and answers
Casumo states licences from Gibraltar Gambling Commissioner, Spelinspektionen (Sweden) and UK Gambling Commission, licence 61549. The site is run by Recro Limited, registered in Malta under number C77858, and has been operating since 2012. Separate market sites hold their own licences: casumo.es (Dirección General de Ordenación del Juego (Spain)).
Casumo's terms name no country; they exclude: ““Restricted Jurisdiction” means any jurisdiction other than the United Kingdom (stated in the terms)”. On VPNs, Casumo's terms read: “if you attempt to use your Account through a VPN, proxy or similar service that masks or manipulates the identification of your real location.”
Yes, at a threshold Casumo sets itself rather than a published figure. The terms read: “You will not be permitted to deposit, play for free or use your bonus/free bets until we have verified your name, address and date of birth.”
Processing time at Casumo: bank transfer — up to 5 days. Its terms set no maximum withdrawal. 26 of the 160 casinos we index set no withdrawal ceiling in their terms. A single bet or spin can win at most GBP 120,000 per player per day across all games, jackpots excluded.
Withdrawal fees at Casumo: £3 on withdrawals below £10; none above. The terms read: “We do not charge fees for processing withdrawals over £10 however a £3 fee will be charged for withdrawals below £10.”
Casumo names GBP among its currencies. Its payment methods include PayPal, Apple Pay, Mastercard, Visa, Trustly, Paysafecard, Skrill, Instant Banking, Neteller and MuchBetter. Withdrawals are stated for PayPal, Apple Pay, Mastercard, Visa, Skrill, Neteller and MuchBetter.
Casumo offers an iOS app in the App Store and an Android app in Google Play.
Casumo lists deposit limits, wager limits, loss limits, session limits, reality checks, a 24-hour wait before a raised limit applies, a cool-off period, self-exclusion, a self-assessment test and referrals to blocking software.
Casumo offers live chat (7:00–23:00 UK time), email at hey@casumo.com and its channels on Facebook and X.
Unresolved complaints can be taken to eCOGRA, the independent body Casumo's terms name. 49 of the 160 casinos we index name such a body. The terms read: “you may report your complaint to the alternative dispute resolution organisation eCOGRA.”
Besides its main site, Casumo runs casumo.es (for ES).