Dream Vegas Review
Dream Vegas (dreamvegas.com) is an online casino, run by White Hat Gaming Limited, holding UK Gambling Commission licence 52894. Its lobby carries games from 36 studios and the site is published in 4 languages.
Dream Vegas at a glance
Dream Vegas
Fiat only · licensed by UK Gambling Commission · dreamvegas.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- UK Gambling Commission · 52894
- Operator
- White Hat Gaming Limited (reg. C73232)
- Game studios
- 36
- Site languages
- 4
Games on offer
Licences
- UK Gambling Commission52894for dreamvegas.com
- Malta Gaming AuthorityMGA/B2C/370/2017
Countries Dream Vegas does not accept
As listed in Dream Vegas's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: only for residents of Great Britain (stated in the terms).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- No maximum withdrawal stated in the terms
- Maximum win
- £250,000 per bet or spin, jackpots excluded
- Identity checks
- Verification required at a threshold the casino sets (before the first withdrawal (identity, age and place of residence))
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged £5 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: paid on the Tuesday after the week of the request
Payment methods
Currencies (1): GBP
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, 24-hour wait before a raised limit applies, reality checks, cool-off period, self-exclusion, self-assessment test, referral to blocking software
- Player funds
- segregated customer accounts; UKGC 'medium protection'
- Responsible gaming
- BeGambleAware, GamCare, Gamblers Anonymous, GamBlock, GAMSTOP
- VIP programme
- Loyalty Club: points per GBP 10 wagered (2 on slots); 1,000 points = GBP 5 bonus at 10x
Languages
Site: English, Spanish, Finnish, French
Support: English
The product
- Games
- 3615 (home lobby 'All games' counter)
Other casinos run by White Hat Gaming Limited
Last checked on .
Visit Dream VegasPromoted at Dream Vegas — play the free demo
Games Dream Vegas's own lobby is promoting, that you can try here without an account.
Dream Vegas: questions and answers
Dream Vegas states licences from UK Gambling Commission, licence 52894 and Malta Gaming Authority, licence MGA/B2C/370/2017. The site is run by White Hat Gaming Limited, registered in Malta under number C73232.
Dream Vegas' terms name no country; they exclude: “only for residents of Great Britain (stated in the terms)”. On VPNs, Dream Vegas' terms read: “are not using, and will not use, any Virtual Private Network (VPN), proxy server, IP-masking software, or location-spoofing technology intended to disguise or alter your true IP address or physical location;.”
Yes, at a threshold Dream Vegas sets itself rather than a published figure. The terms read: “No withdrawal will be processed and funds cannot be withdrawn from your account until: (i) Verification Checks have been satisfactorily completed.”
Processing time at Dream Vegas: bank transfer — paid on the Tuesday after the week of the request. Its terms set no maximum withdrawal. 47 of the 198 casinos we index set no withdrawal ceiling in their terms. A single bet or spin can win at most £250,000, jackpots excluded.
Dream Vegas names GBP among its currencies. Its payment methods include Apple Pay, Skrill, Visa, Mastercard, Paysafecard, Neteller, Bank Transfer, Trustly and 3 more. Withdrawals are stated for Visa, Mastercard and Bank Transfer.
Dream Vegas offers an Android app in Google Play.
Dream Vegas lists deposit limits, a 24-hour wait before a raised limit applies, reality checks, a cool-off period, self-exclusion, a self-assessment test and referrals to blocking software.
Dream Vegas offers live chat (24/7), email at support@dreamvegas.com and its channels on Facebook, Instagram and YouTube. Support is offered in 1 language: English.
Unresolved complaints can be taken to eCOGRA, the independent body Dream Vegas' terms name. 85 of the 198 casinos we index name such a body. The terms read: “Should you remain dissatisfied in relation to a dispute, you have the option to escalate the matter externally via our ADR provider, eCOGRA.”
White Hat Gaming Limited also operates FireVegas, Casilando, 21Prive, Hello Casino, Playzee and Slotnite.