CasinoCasino Review
CasinoCasino (casinocasino.com) is an online casino, run by L&L Europe Ltd, holding Spelinspektionen (Sweden) licence 23Si2205. Its lobby carries games from 3 studios, its terms exclude players in 54 countries and regions and the site is published in 2 languages.
CasinoCasino at a glance
CasinoCasino
Fiat only · licensed by Spelinspektionen (Sweden) · casinocasino.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- Spelinspektionen (Sweden) · 23Si2205
- Operator
- L&L Europe Ltd (reg. C53706)
- Game studios
- 3
- Site languages
- 2
Games on offer
Licences
- Spelinspektionen (Sweden)23Si2205for casinocasino.com
- UK Gambling Commission38758for casinocasino.com
- Malta Gaming AuthorityMGA/B2C/211/2011for casinocasino.com
Countries CasinoCasino does not accept
As listed in CasinoCasino's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- No maximum withdrawal stated in the terms
- Maximum win
- No maximum win stated in the terms
- Withdrawal fees
- 5% processing fee when withdrawing without play activity; otherwise none
- Identity checks
- Verification required at £700 single transaction or £1,400 total transactions (documents); electronic ID check at registration
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 12 months can be charged £10 a month until it is used again or the balance reaches zero
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
Payment methods
Currencies (1): GBP
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, wager limits, session limits, reality checks, 24-hour wait before a raised limit applies, cool-off period, self-exclusion, self-assessment test, referral to blocking software
- Player funds
- segregated customer account; UKGC 'medium' protection
- Responsible gaming
- GamCare, Gamblers Anonymous, National Problem Gambling Clinic, GAMSTOP, Spelpaus, Stodlinjen, Gambling Therapy, BetBlocker, Gamban
Languages
Site: English, Swedish
Support: English, Swedish
Other casinos run by L&L Europe Ltd
Last checked on .
Visit CasinoCasinoCasinoCasino: questions and answers
CasinoCasino states licences from Spelinspektionen (Sweden), licence 23Si2205, UK Gambling Commission, licence 38758 and Malta Gaming Authority, licence MGA/B2C/211/2011. The site is run by L&L Europe Ltd, registered in Malta under number C53706.
The terms exclude 54 countries and regions, among them United States, Canada, Australia, Germany, France, Netherlands, Spain and Italy. On VPNs, CasinoCasino's terms read: “do not make use any masking techniques, VPN or proxy server during the registration of the account or after registration, while accessing the games;.”
Yes, from a threshold: CasinoCasino requires verification at £700 single transaction or £1,400 total transactions (documents); electronic ID check at registration. The terms read: “In line with the General Regulatory Obligations a customer is requested to provide verification documentation whenever a minimum single transaction of £700 (€1,000) is carried out, or when reaching a total of £1400 (€2,000) in transactions.”
Its terms set no maximum withdrawal. 47 of the 198 casinos we index set no withdrawal ceiling in their terms.
Withdrawal fees at CasinoCasino: 5% processing fee when withdrawing without play activity; otherwise none. The terms read: “In the case where there is no activity by the customer, and the customer requests a withdrawal, we will charge a 5% (cost reflecting processing fee) of the amount to be withdrawn.”
CasinoCasino names GBP among its currencies. Its payment methods include Visa, Bank Transfer, Mastercard, Trustly, Neteller and Skrill. Withdrawals are stated for Bank Transfer.
CasinoCasino lists deposit limits, loss limits, wager limits, session limits, reality checks, a 24-hour wait before a raised limit applies, a cool-off period, self-exclusion, a self-assessment test and referrals to blocking software.
CasinoCasino offers live chat, email at service@casinocasino.com and complaints@casinocasino.com and phone (+44 1223 931483). Support is offered in 2 languages: English and Swedish.
Unresolved complaints can be taken to eCOGRA, the independent body CasinoCasino's terms name. 85 of the 198 casinos we index name such a body. The terms read: “our company has engaged with eCOGRA, which acts as an impartial adjudicator on disputes.”
L&L Europe Ltd also operates Pub Casino and All British Casino.