Playbaze Review
Playbaze (playbaze.com) is an online casino, run by Centrald B.V.. Its lobby carries games from 45 studios, its terms exclude players in 31 countries and regions and the site is published in 10 languages.
Playbaze at a glance
Playbaze
Fiat only · playbaze.com
Desktop
Mobile
- Type
- Fiat only
- Operator
- Centrald B.V.
- Game studios
- 45
- Site languages
- 10
Games on offer
Other Playbaze sites
The same brand runs separate sites for some markets. Each has its own licence and terms.
- playbaze9.com
Countries Playbaze does not accept
As listed in Playbaze's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: All FATF Blacklisted countries; a country in which access to online gambling to its residents or to any person within such country is prohibited; any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum €10,000; €5,000 when the balance is at least 10 times total deposits per 30 days
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 1x before a withdrawal
- Withdrawal fees
- 8% (minimum €4) if the deposit was not wagered once; otherwise none
- Identity checks
- Verification required at a threshold the casino sets (any amount — full KYC on the first withdrawal request)
- Independent dispute resolution
- No independent dispute-resolution body is named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 3 months can be blocked; support can unblock it
- VPN use
- Using a VPN to get around location checks breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: up to 7 business days depending on the method (requests processed 24/7)
Payment methods
Currencies (1): EUR
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Cool-off period, self-exclusion, self-assessment test, referral to blocking software
- Responsible gaming
- Gamblers Anonymous, Gambling Therapy, GamCare
- VIP programme
- VIP status with a VIP manager, priority, individual bonuses, a start bonus box, exclusive events and gifts; VIP Start offer: 50% cashback up to €150
Languages
Site: Czech, German, Greek, English, Spanish, French, Hungarian, Italian, Polish, Portuguese
Last checked on .
Visit PlaybazePlaybaze: questions and answers
Playbaze names no licence number on its own pages. The site is run by Centrald B.V..
The terms exclude 31 countries and regions, among them United States, United Kingdom, France, Netherlands and Turkey. Beyond the named countries, the terms also exclude: “All FATF Blacklisted countries”; “a country in which access to online gambling to its residents or to any person within such country is prohibited”; “any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority”. On VPNs, Playbaze's terms read: “3.4. You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location.”
Yes, at a threshold Playbaze sets itself rather than a published figure. The terms read: “when a user requests a withdrawal of any amount inside the playbaze.co, or attempts to or completes a transaction that is deemed suspicious, then it is compulsory for them to complete the full KYC process.”
Yes. Playbaze's terms require each deposit to be wagered 1x before it can be withdrawn. The terms read: “There are no withdrawal commissions if you roll over (wager) the deposit at least 1 time.”
Processing time at Playbaze: bank transfer — up to 7 business days depending on the method (requests processed 24/7). Withdrawals are capped at €10,000; €5,000 when the balance is at least 10 times total deposits per 30 days. Playbaze's terms state no maximum win.
Withdrawal fees at Playbaze: 8% (minimum €4) if the deposit was not wagered once; otherwise none. On deposits: usually absorbed by the casino; may not be reimbursed for some customers. The terms read: “Otherwise we are entitled to deduct a 8% fee with minimum sum of 4 euro (or equivalent in your account currency) in order to combat money laundering.”
Playbaze names EUR among its currencies. Its payment methods include Digital Wallet, Bank Transfer and Bank cards.
Playbaze lists a cool-off period, self-exclusion, a self-assessment test and referrals to blocking software.
Playbaze offers live chat and email at support@playbaze.com and security@playbaze.com.
Playbaze's terms name no independent dispute-resolution body. 85 of the 198 casinos we index do name one. What the terms offer instead: “If a complaint is not resolved to the Customer’s satisfaction, the matter may be escalated to an independent Alternative Dispute Resolution (ADR) body.”