WinSpirit Review
WinSpirit (winspirit.com) is an online casino, run by Complete Technologies N.V., holding Curaçao Gaming Authority (CGA) licence OGL/2024/923/0383. Its lobby carries games from 6 studios, its terms exclude players in 18 countries and regions and the site is published in 12 languages.
WinSpirit at a glance
WinSpirit
Crypto and fiat · licensed by Curaçao Gaming Authority (CGA) · winspirit.com
Desktop
Mobile
- Type
- Crypto and fiat
- Licence
- Curaçao Gaming Authority (CGA) · OGL/2024/923/0383
- Operator
- Complete Technologies N.V. (reg. 133283)
- Game studios
- 6
- Site languages
- 12
Games on offer
Licence
- Curaçao Gaming Authority (CGA)OGL/2024/923/0383
Countries WinSpirit does not accept
As listed in WinSpirit's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: legally uncertain territories and other states, countries and territories where legislation prohibits real-money gambling.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum 8 000 BRL per 24 hours, 100 000 BRL per 30 days; higher for VIP levels
- Maximum win
- No maximum win stated in the terms
- Deposit wagering
- Each deposit must be wagered 3x before a withdrawal
- Withdrawal fees
- depends on the payment method
- Identity checks
- Verification required at a threshold the casino sets (before withdrawing (unverified accounts cannot withdraw))
- Independent dispute resolution
- No independent dispute-resolution body is named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 6 months can be charged 10 USD a month until it is used again or the balance reaches zero
- VPN use
- A VPN is not banned outright, but using one to reach the site from a restricted country breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: check up to 24 hours (exceptionally 72), then 1 hour to 3-5 banking days
- Payment processing
- VIVIYAN CORP LIMITED (Cyprus, HE 483105), a subsidiary, processes payments
Payment methods
Currencies (15): XRP, USDT, DAI, LTC, EUR, DOGE, TRX, BNB, SOL, BTC, ETH, USDC, USD, CAD, BRL
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, loss limits, cool-off period, self-exclusion
- Responsible gaming
- Gamblers Anonymous, Game Care, Gambling Therapy
- VIP programme
- Seasonal VIP levels (Bronze to Diamond, 3-month seasons by SP points): personal manager, higher and faster payouts, daily deposit insurance, weekly and live cashback
Languages
Site: German, English, Canadian English, English (India), English (New Zealand), Spanish, French, Canadian French, Hungarian, Italian, Portuguese, Brazilian Portuguese
The product
- Live RTP display
- eCOGRA payout report: all games 96.14%, slots 95.98%, table games 97.05%
- Provider availability
- NetEnt games barred in the US, UK, Spain, France and Italy, with further NetEnt country lists in terms 17.3
Last checked on .
Visit WinSpiritWinSpirit: questions and answers
WinSpirit states a licence from Curaçao Gaming Authority (CGA), licence OGL/2024/923/0383, confirmed on the regulator's register. The site is run by Complete Technologies N.V., registered in Curaçao under number 133283.
The terms exclude 18 countries and regions, among them United States, United Kingdom, Australia, France, Netherlands, Spain, Belgium and Israel. Beyond the named countries, the terms also exclude: “legally uncertain territories and other states, countries and territories where legislation prohibits real-money gambling”. WinSpirit's terms do not ban VPNs as such, but using one to play from an excluded country is a breach.
Yes, at a threshold WinSpirit sets itself rather than a published figure. The terms read: “You have an unverified account.”
Yes. WinSpirit's terms require each deposit to be wagered 3x before it can be withdrawn. The terms read: “7.6.18. Any deposit must be placed 3 times (the User must wager three times the amount of its deposit) before a withdrawal related to that deposit becomes available.”
Processing time at WinSpirit: bank transfer — check up to 24 hours (exceptionally 72), then 1 hour to 3-5 banking days. Withdrawals are capped at 8 000 BRL per 24 hours and 100 000 BRL per 30 days, with higher limits for VIP levels. WinSpirit's terms state no maximum win.
Withdrawal fees at WinSpirit: depends on the payment method. Deposits are free of charge on WinSpirit's side. The terms read: “7.6.6. Depending on the payment method, withdrawal may be accompanied by a fee.”
WinSpirit lists 15 currencies, including XRP, USDT, DAI, LTC, EUR, DOGE, TRX, BNB, SOL, BTC and 5 more. Its payment methods include Visa, Mastercard, Flexepin, eZeeWallet, MiFinity, Interac, CashtoCode, MuchBetter and 3 more.
WinSpirit offers a web app that installs to the home screen.
WinSpirit lists deposit limits, loss limits, a cool-off period and self-exclusion.
WinSpirit offers live chat (24/7) and email at support@winspirit.com.
WinSpirit's terms name no independent dispute-resolution body. 96 of the 224 casinos we index do name one. What the terms offer instead: “19.5. If the complaint remains unresolved, the User has the right to refer it to a CGA-certified independent ADR provider according to Clause 20.3 of these Terms.”