Grizzly's Quest Review
Grizzly's Quest (grizzlysquest.com) is an online casino, run by Baytree Interactive Ltd, holding Kahnawake Gaming Commission licence 01059. Its lobby carries games from 8 studios, its terms exclude players in 102 countries and regions and the site is published in 2 languages.
Grizzly's Quest at a glance
Grizzly's Quest
Fiat only · licensed by Kahnawake Gaming Commission · grizzlysquest.com
Desktop
Mobile
- Type
- Fiat only
- Licence
- Kahnawake Gaming Commission · 01059
- Operator
- Baytree Interactive Ltd (reg. 69691)
- Game studios
- 8
- Site languages
- 2
Games on offer
Licence
- Kahnawake Gaming Commission01059
Countries Grizzly's Quest does not accept
As listed in Grizzly's Quest's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum GBP 10,000 per 24 hours; withdrawals of 5x or more the lifetime group deposits are paid at EUR 4,000 per week (management discretion; progressive wins exempt)
- Maximum win
- No maximum win stated in the terms
- Withdrawal fees
- charges may apply (amount not stated)
- Identity checks
- Verification required at EUR 2,000 single or cumulative transactions
- Disputes
- The terms make the casino management's decision on a dispute final
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 6 months can be charged EUR 10 a month until it is used again or the balance reaches zero
- VPN use
- A VPN is not banned outright, but using one to reach the site from a restricted country breaches the terms
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
Payment methods
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, self-assessment test, self-exclusion
- Responsible gaming
- Gambling Therapy, Responsible Gambling Council, GamCare, Gordon Moody
Languages
Site: English, French
Other casinos run by Baytree Interactive Ltd
Last checked on .
Visit Grizzly's QuestGrizzly's Quest: questions and answers
Grizzly's Quest states a licence from Kahnawake Gaming Commission, licence 01059. The site is run by Baytree Interactive Ltd, registered in Guernsey under number 69691.
The terms exclude 102 countries and regions, among them United States, United Kingdom, Ontario, Australia, Germany, France, Netherlands and Spain. Grizzly's Quest's terms do not ban VPNs as such, but using one to play from an excluded country is a breach.
Yes, from a threshold: Grizzly's Quest requires verification at EUR 2,000 single or cumulative transactions. The terms read: “the Casino is required to verify a player's identity upon single or cumulative transactions of €2,000 or more (or the equivalent value of the player's chosen currency).”
Withdrawals are capped at GBP 10,000 per 24 hours. On large sums: withdrawals of 5x or more the lifetime group deposits are paid at EUR 4,000 per week (management discretion; progressive wins exempt). Grizzly's Quest's terms state no maximum win.
Withdrawal fees at Grizzly's Quest: charges may apply (amount not stated). The terms read: “There may be charges incurred for withdrawals.”
Its payment methods include Mastercard, Visa, MuchBetter, Paysafecard, InstaDebit and Bank Transfer.
Grizzly's Quest lists deposit limits, a self-assessment test and self-exclusion.
Grizzly's Quest offers live chat (around the clock (stated)) and email at complaints@playersupportcenter.com.
Unresolved complaints can be taken to eCOGRA, the independent body Grizzly's Quest's terms name. 91 of the 208 casinos we index name such a body. The terms also make the decision of Grizzly's Quest's management on a dispute final. The terms read: “In the event of any dispute, the decision of the Casino management will be considered full and final.”
Baytree Interactive Ltd also operates Jackpot City, Ruby Fortune and Spin Casino.