Ruby Fortune Review
Ruby Fortune (rubyfortune.com) is an online casino founded in 2003, run by Baytree Interactive Ltd, holding Kahnawake Gaming Commission licence 01059. Its lobby carries games from 2 studios, its terms exclude players in 102 countries and regions and the site is published in 2 languages.
Ruby Fortune at a glance
Ruby Fortune
Fiat only · licensed by Kahnawake Gaming Commission · rubyfortune.com
- Type
- Fiat only
- Licence
- Kahnawake Gaming Commission · 01059
- Operator
- Baytree Interactive Ltd (reg. 69691)
- Founded
- 2003
- Game studios
- 2
- Site languages
- 2
Games on offer
Licence
- Kahnawake Gaming Commission01059
Countries Ruby Fortune does not accept
As listed in Ruby Fortune's terms. A country missing from this list is not a confirmation that the casino is legal or available there.
Also excluded: French Territories (Mayotte, Martinique, Guiana, Guadeloupe, Reunion, Saint Barthelemy, Saint Pierre and Miquelon, New Caledonia).
What the terms say
The clauses that decide what happens to a deposit, a win and a dispute.
- Maximum withdrawal
- Maximum GBP 10,000 or currency equivalent per 24 hours; €4,000 per week once withdrawals reach 5x lifetime deposits (discretionary; progressive wins exempt)
- Maximum win
- No maximum win stated in the terms
- Withdrawal fees
- bank transfers under 500 CAD: 5 CAD (similar thresholds per currency); otherwise none stated
- Identity checks
- Verification required at €2,000 single or cumulative transactions
- Independent dispute resolution
- Unresolved complaints can go to eCOGRA, an independent dispute-resolution service named in the terms
- Forfeited funds
- The terms allow deposits and winnings to be forfeited where the casino finds abuse
- Inactive accounts
- An account inactive for 6 months can be charged €10 for 18 months, then the remaining balance is forfeited a month until it is used again or the balance reaches zero
- Minimum age
- 18+, or the local age of majority if higher
Deposits and withdrawals
- Withdrawal time
- Bank transfer: pending at least 24 hours (reversal period), then processed
- Payment processing
- some deposits are collected by Digiprocessing Limited (Gibraltar, 110368) for the casino group
Payment methods
Currencies (21): SGD, USD, AZN, BDT, EUR, MXN, SEK, AUD, BRL, CZK, CLP, CHF, GBP, INR, CAD, ARS, NOK, PLN, PEN, NZD, RUB
Game studios in the lobby
Studios with a page here link to their free demo games.
Player protection and support
- Responsible gambling tools
- Deposit limits, self-exclusion, self-assessment test
- Responsible gaming
- Gambling Therapy, Responsible Gambling Council, GamCare
- VIP programme
- 6 tiers Bronze (0 points) → Privé (49,999+); points from cash wagers exchanged for bonus credits; 2500-point boost after the first deposit
Languages
Site: English, French
Other casinos run by Baytree Interactive Ltd
Last checked on .
Visit Ruby FortunePromoted at Ruby Fortune — play the free demo
Games Ruby Fortune's own lobby is promoting, that you can try here without an account.
Ruby Fortune: questions and answers
Ruby Fortune states a licence from Kahnawake Gaming Commission, licence 01059. The site is run by Baytree Interactive Ltd, registered in Guernsey under number 69691, and has been operating since 2003.
The terms exclude 102 countries and regions, among them United States, United Kingdom, Ontario, Australia, Germany, France, Netherlands and Spain. Beyond the named countries, the terms also exclude: “French Territories (Mayotte, Martinique, Guiana, Guadeloupe, Reunion, Saint Barthelemy, Saint Pierre and Miquelon, New Caledonia)”.
Yes, from a threshold: Ruby Fortune requires verification at €2,000 single or cumulative transactions. The terms read: “the Casino is required to verify a player's identity upon single or cumulative transactions of €2,000 or more (or the equivalent value of the player's chosen currency).”
Processing time at Ruby Fortune: bank transfer — pending at least 24 hours (reversal period), then processed. Withdrawals are capped at GBP 10,000 or currency equivalent per 24 hours. On large sums: €4,000 per week once withdrawals reach 5x lifetime deposits (discretionary; progressive wins exempt). Ruby Fortune's terms state no maximum win.
Withdrawal fees at Ruby Fortune: bank transfers under 500 CAD: 5 CAD (similar thresholds per currency); otherwise none stated. The terms read: “Direct Bank Transfers may incur a fee if the withdrawal amount is less than the values indicated below:.”
Ruby Fortune lists 21 currencies, including SGD, USD, AZN, BDT, EUR, MXN, SEK, AUD, BRL, CZK and 11 more. Its payment methods include Direct Bank Transfer and Visa. Withdrawals are stated for Direct Bank Transfer and Visa.
Ruby Fortune offers an iOS app in the App Store and an Android app downloaded from its own site.
Ruby Fortune lists deposit limits, self-exclusion and a self-assessment test.
Ruby Fortune offers live chat (any time).
Unresolved complaints can be taken to eCOGRA, the independent body Ruby Fortune's terms name. 91 of the 208 casinos we index name such a body. The terms read: “If the matter remains unresolved after the internal complaint process has concluded, customers may escalate the complaint to our approved independent Alternative Dispute Resolution (ADR) provider:.”
Baytree Interactive Ltd also operates Grizzly's Quest, Jackpot City and Spin Casino.